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API Access
Has API
API Access
Has API
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Formstack
HelpOnClick Live Chat
Integrations
APIANT
ActiveCampaign
AdRem NetCrunch
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Formstack
HelpOnClick Live Chat
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
Plumsail
Founded
2011
Country
US
Website
plumsail.com/sharepoint-helpdesk/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management