Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
Although numerous HR systems are effective for data storage, they often fall short in the recruitment arena. These platforms can be cumbersome, challenging to navigate, and can hinder the efficiency of the hiring process. MojoHire transforms the capabilities of your existing systems, allowing them to function in harmony through a single, user-friendly interface. You'll gain comprehensive access to your data alongside an intelligent platform that swiftly aligns the ideal candidates with suitable positions. By seamlessly integrating with a variety of existing HR systems, we enable immediate access to talent that may have previously been overlooked, no matter where their information is stored. Our approach dismantles data silos and enhances your data with intelligence. With our advanced technology, each candidate profile is meticulously evaluated against essential criteria, delivering the best possible matches for your open positions in no time. MojoHire continues to assist in recruitment even when you're not actively searching. In this way, we redefine the recruitment landscape by ensuring that no potential candidate is left behind.
API Access
Has API
No
API Access
Has API
No
Integrations
APIANT
Yes
AdRem NetCrunch
Yes
AuditShipment
Yes
Avature
No
Beamery
No
Bedrock Analytics
Yes
Formstack
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Data Hub
Yes
Integrations
APIANT
No
AdRem NetCrunch
No
AuditShipment
No
Avature
Yes
Beamery
Yes
Bedrock Analytics
No
Formstack
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Data Hub
No
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
MojoHire
Founded
2017
Country
United States
Website
mojohire.ai/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Recruiting
Assessments
No
Background Screening
No
CRM
No
Interaction Tracking
No
Internal HR
No
Interview Management
No
Job Board Posting
No
Job Requisition
No
Onboarding
No
Recruiting Firms
No
Reference Checking
No
Resume Parsing
No
Self Service Portal
No