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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.

Description

Although numerous HR systems are effective for data storage, they often fall short in the recruitment arena. These platforms can be cumbersome, challenging to navigate, and can hinder the efficiency of the hiring process. MojoHire transforms the capabilities of your existing systems, allowing them to function in harmony through a single, user-friendly interface. You'll gain comprehensive access to your data alongside an intelligent platform that swiftly aligns the ideal candidates with suitable positions. By seamlessly integrating with a variety of existing HR systems, we enable immediate access to talent that may have previously been overlooked, no matter where their information is stored. Our approach dismantles data silos and enhances your data with intelligence. With our advanced technology, each candidate profile is meticulously evaluated against essential criteria, delivering the best possible matches for your open positions in no time. MojoHire continues to assist in recruitment even when you're not actively searching. In this way, we redefine the recruitment landscape by ensuring that no potential candidate is left behind.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIANT Yes 
AdRem NetCrunch Yes 
AuditShipment Yes 
Avature No 
Beamery No 
Bedrock Analytics Yes 
Formstack Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Data Hub Yes 
HubSpot Marketing Hub Yes 
LeadMaster Yes 
Lever No 
Nicereply Yes 
Oracle Fusion Cloud HCM No 
Robly Yes 
VisitorTrack Yes 
Workday HCM No 
Wufoo Yes 
X (Twitter) Yes 

Integrations

APIANT No 
AdRem NetCrunch No 
AuditShipment No 
Avature Yes 
Beamery Yes 
Bedrock Analytics No 
Formstack No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Data Hub No 
HubSpot Marketing Hub No 
LeadMaster No 
Lever Yes 
Nicereply No 
Oracle Fusion Cloud HCM Yes 
Robly No 
VisitorTrack No 
Workday HCM Yes 
Wufoo No 
X (Twitter) No 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Vendor Details

Company Name

MojoHire

Founded

2017

Country

United States

Website

mojohire.ai/

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Recruiting

Assessments No 
Background Screening No 
CRM No 
Interaction Tracking No 
Internal HR No 
Interview Management No 
Job Board Posting No 
Job Requisition No 
Onboarding No 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Self Service Portal No 

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