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Description
Modu serves as a hosted platform for gathering customer feedback and conducting polls, enabling you to create a customized board filled with various modules such as polls, voting options, public suggestions, roadmaps, and changelogs, thereby allowing you to systematically gather insights from users. Teams can categorize feedback by different workspaces and boards while having the ability to regulate access through settings that may include public visibility, password protection, or requiring SSO authentication, along with user verification options via email, Google, or SSO as per configuration. The platform features an administrative dashboard that facilitates the creation and management of modules, moderation of suggestions, tracking of user engagement and votes, and customization of branding, domains, and integrations. This tool is particularly advantageous for product teams looking for a simple, shareable feedback collection system without the need for extensive infrastructure development and maintenance. By utilizing Modu, teams can ensure they are effectively capturing user input while maintaining control over the feedback process.
Description
Capture, analyze, and take action Voice of Customer
Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences.
1. Capture VoC in real-time
Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review.
2. Ask the right questions to capture context
Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment.
3. Get actionable customer insights
You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$24/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Modu
Founded
2026
Country
United States
Website
modu.io
Vendor Details
Company Name
Easyrewardz
Founded
2012
Country
India
Website
zencecrm.com/products/zence-service/feedback-management/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback