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features
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support

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Description

Your clientele actively interacts with your brand, sharing enthusiastic praises during the day and raising bizarre grievances at night. To effectively manage text, image, and video content moderation, it's essential to have a skilled moderator who can embody and safeguard your brand with a personable approach. ModSquad emerges as the top choice for moderating social media and user-generated content across various platforms, languages, and geographical locations. This includes overseeing discussions and interactions, ensuring the safety of your audience while protecting your brand’s reputation. They meticulously review content in chat rooms, message boards, and comments, escalating significant concerns to the appropriate stakeholders. Their moderation strategies span multiple platforms and incorporate behavior-management software, along with recommendations for chat and safety tools. Additionally, they adhere to COPPA compliance and best practices for child safety. Their services also include bilingual moderation in foreign languages, with customized schedules that offer full hours or even 15-minute check-ins, available round-the-clock throughout the year. Whether your project is large or small, ModSquad is equipped to handle it with expertise and efficiency.

Description

Eliminate your backlog and enhance accuracy in Trust and Safety actions through automation—no engineering, machine learning expertise, or vendor coordination needed. Clearly outline your platform's acceptable content and our AI agents will implement those guidelines with unmatched speed and accuracy. With our quality monitoring solutions, you can confidently apply consistent policies that are easily repeatable. Traditional machine learning models often come with high costs for labeling and training, while training human reviewers can take even more time. Our system allows for the immediate implementation of new enforcement measures without the need for retraining agents or models. Unlike typical ML classifiers, which often lack transparency in their decision-making process, SafetyKit offers comprehensive explanations for every choice made, ensuring you understand the reasoning behind each action. This transparency not only builds trust but also enhances your ability to manage safety effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Velt No 

Integrations

Velt Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ModSquad

Founded

2007

Country

United States

Website

modsquad.com/what-we-do/moderation/

Vendor Details

Company Name

SafetyKit

Website

www.getsafetykit.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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