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features
design
support

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Description

Your clientele actively interacts with your brand, sharing enthusiastic praises during the day and raising bizarre grievances at night. To effectively manage text, image, and video content moderation, it's essential to have a skilled moderator who can embody and safeguard your brand with a personable approach. ModSquad emerges as the top choice for moderating social media and user-generated content across various platforms, languages, and geographical locations. This includes overseeing discussions and interactions, ensuring the safety of your audience while protecting your brand’s reputation. They meticulously review content in chat rooms, message boards, and comments, escalating significant concerns to the appropriate stakeholders. Their moderation strategies span multiple platforms and incorporate behavior-management software, along with recommendations for chat and safety tools. Additionally, they adhere to COPPA compliance and best practices for child safety. Their services also include bilingual moderation in foreign languages, with customized schedules that offer full hours or even 15-minute check-ins, available round-the-clock throughout the year. Whether your project is large or small, ModSquad is equipped to handle it with expertise and efficiency.

Description

Pattr helps you to make your customers and audience feel more comfortable so that you can have the meaningful conversations with your team. Solutions include: • Content Moderation - AI powered content moderation • Superfans - Discover your promoters and influencers • Marketing Automation - Engage your audience at scale • Conversational Bots - One-on-one conversations with customers A unified inbox, intelligent Process Automation, and Conversational AI allow you to scale the power of human connection instantly. Although strong campaigns can be driven by large social media components, it takes a lot of effort and investment. The question is, how can you scale real-time conversations to drive brand engagement and user engagement? Customers need to be provided with timely and useful information that leads to the desired outcome, such as educating, capturing leads or triggering sales. Customers will be more engaged with brands if they have the right information at the right moment. This builds trust and helps to build trust.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Instagram No 
X (Twitter) No 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing scales on the number of channels switched on and capabilities - flat pricing that does not scale on volume users, messages or comments.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ModSquad

Founded

2007

Country

United States

Website

modsquad.com/what-we-do/moderation/

Vendor Details

Company Name

Pattr

Founded

2014

Country

Australia

Website

www.pattr.io

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence Yes 
Audio Moderation No 
Brand Moderation No 
Comment Moderation Yes 
Customizable Filters Yes 
Image Moderation Yes 
Moderation by Humans Yes 
Reporting / Analytics Yes 
Social Media Moderation Yes 
User-Generated Content (UGC) Moderation Yes 
Video Moderation No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing Yes 
Website Visitor Tracking No 

Alternatives

Alternatives