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Description
Mizu Softphone Modern is a versatile VoIP softphone that operates on the widely-adopted SIP protocol, ensuring compatibility with a majority of SIP devices, PBXs, and VoIP service providers thanks to the Mizutech JVoIP SIP/media engine. It boasts a highly adaptable user interface designed for modern needs, adhering to open standards. Users are greeted with a convenient homepage that highlights their frequently contacted individuals, streamlining communication. The application is designed for ease of use, showcasing a simplified settings interface alongside an organized contact list and call history. It integrates unified communication features like chat and SMS, while supporting a variety of codecs such as G.729 and OPUS HD Audio. Additional enhancements improve audio quality through technologies like QoS, PLC, VAD, AGC, and AEC. Standard VoIP functionalities include the ability to transfer, hold, mute, forward calls, and set up conferences. For business purposes, it offers features like peer-to-peer connections, callback options, recharge capabilities, balance displays, and SMS management. Furthermore, it includes extra functionalities like video calling, screen sharing, file transfers, and more, along with CRM and click-to-call integration through its webphone. Enhanced security measures such as TLS/SRTP and built-in VoIP tunneling and encryption ensure data safety. The softphone is also customizable for branding purposes, along with straightforward provisioning options for users.
Description
PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49 one-time payment
Free Trial
Free Version
Pricing Details
€29.90 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mizutech
Country
Romania
Website
www.mizu-voip.com/Software/Softphones/Windowssoftphone/WindowsSoftphoneModern.aspx
Vendor Details
Company Name
PhingooCRM
Founded
2005
Country
France
Website
phingoocrm.com
Product Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
