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Description
Get more responses, book more meetings, ensure that nothing slips through the cracks, and get more meetings. Fast-growing companies that care about customer service. Smart messaging can help you win more meetings, replies, and deals. Increase customer satisfaction and team engagement. Know exactly who opened your email and what content they viewed. Automate your work, increase sales performance and align your reps. From a bird's-eye view, analyze performance trends and improve process. You can open more doors and increase productivity by 10x without leaving your inbox.
Description
The OpenText Core Email Continuity solution guarantees uninterrupted email access even if the primary mail system fails, by seamlessly redirecting communications to a secure web portal or Outlook using POP/IMAP, thus allowing users to read, reply, forward, compose, and send emails as if there were no outage. It retains up to 30 days of incoming messages, ensuring that recent email exchanges are safeguarded. In the event of a mail server failure, incoming emails are temporarily held at the spam filter, while users are automatically routed to the continuity service; once the primary server is operational again, all email activities (including sent messages, replies, forwards, and new entries) synchronize back to the main inbox, maintaining a seamless experience. The system does not require any extra hardware, is auto-provisioned through a central portal, and operates in the background until needed, thus offering a hassle-free solution. Users can access their email from any device, anywhere, utilizing either the web interface or standard email applications without any disruption to their workflow. This flexibility and reliability make it an invaluable tool for organizations looking to ensure constant email communication.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
Yes
AmazingHiring
Yes
Asana
Yes
Beamy
Yes
Desktop.com
Yes
Dialpad Connect
Yes
Dialpad Support
Yes
Dropbox
Yes
Evernote
Yes
Google Calendar
Yes
Integrations
AccessOwl
No
AmazingHiring
No
Asana
No
Beamy
No
Desktop.com
No
Dialpad Connect
No
Dialpad Support
No
Dropbox
No
Evernote
No
Google Calendar
No
Pricing Details
$9.00/month/user
3 different pricing tiers available
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mixmax
Founded
2015
Country
United States
Website
mixmax.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
cybersecurity.opentext.com/products/email-security/email-continuity/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Email Tracking
A/B Testing
No
Audience Segmentation
Yes
Campaign Management
No
Event-Based Notifications
Yes
Location Tracking
Yes
Team Management
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
No
Call Recording
Yes
Campaign Management
No
Dashboard
No
Data Management
No
Lead Capture
No
Lead Distribution
No
Lead Scoring
No
Performance Management
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
Yes
Email Sequences
No
Email Tracking / Automation
Yes
Lead Management
No
Reporting / Analytics
Yes
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No
Sales Force Automation
Call Management
Yes
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
Yes
Contract Management
No
Customer Database
No
Email Marketing
Yes
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Business Continuity
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
