Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Advanced Workforce Management System. Mirobase evaluates activities to assess employee efficiency levels. It identifies potential business threats and prevents the unauthorized exposure of sensitive information. An administrative report is created for oversight purposes. Monitoring of keystroke dynamics is included, which is a distinct characteristic for each user, serving as a biometric identifier that can provide insights into the psychological state of the individual using the computer. Active work time of employees is tracked, allowing organizations to determine the duration dedicated to productive tasks versus unproductive ones. The system also tracks program utilization, detailing which applications employees engage with during their work hours and their specific uses. Additionally, it observes web browsing habits, clarifying the time allocated for work-related versus personal browsing. Importantly, data transfer activities are scrutinized to ascertain if critical files have been deleted, transmitted, or copied to external storage devices, ensuring data integrity and security. This comprehensive monitoring framework not only enhances productivity but also safeguards sensitive information effectively.
Description
ServSecure, developed by Servion, is an innovative solution designed for monitoring remote workforces, enhancing employee productivity, safeguarding data, and enabling smooth collaboration. In today's landscape where remote work has become the norm, ServSecure empowers organizations to transition confidently by providing in-depth visibility and insights into the remote employee experience. This platform allows enterprises to elevate their work-from-home security, compliance, and data protection to levels comparable to those found in traditional office environments. It boosts employee effectiveness through actionable insights on productivity derived from applications, websites, and time tracking. Furthermore, it enhances data security with sophisticated capabilities such as facial recognition, device identification, and desktop surveillance. The solution also fosters improved collaboration by seamlessly integrating with existing contact center and collaboration platforms. Additionally, it enhances supervisors' operational control through customizable reporting options, real-time alerts, and notifications, ultimately leading to a more streamlined remote work environment. By leveraging ServSecure, organizations can not only maintain security standards but also cultivate a culture of efficiency and collaboration among remote teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Acqueon
No
Amazon Connect
No
Avaya Aura
No
Webex Contact Center
No
Integrations
Acqueon
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Webex Contact Center
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mirobase
Country
Ukraine
Website
mirobase.com
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No