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Description
Mindcat Surveys serves as a platform for gathering customer feedback and conducting surveys at physical service sites, enabling organizations to collect insights efficiently. Teams can generate QR-code surveys that customers access via their smartphones, allowing them to respond in either Arabic or English without the need for app downloads. As responses come in, dashboards provide real-time data on satisfaction levels, user comments, reasons for ratings, and trends specific to various branches. This system is particularly tailored for multi-location service centers, governmental offices, clinics, universities, and other services that interact with the public. Administrators have the ability to oversee survey questions and manage editor permissions, as well as export response data and integrate with reporting tools like Power BI or Salesforce through an API. Mindcat Surveys can be utilized as a vendor-hosted software-as-a-service (SaaS) option or deployed directly on the client’s infrastructure. The pricing structure is based on the number of editor seats and branches, with an initial setup fee required. Furthermore, the user interface and survey options are designed to be accessible in both English and Arabic, ensuring a wider reach for diverse audiences. This dual-language support enhances usability and encourages more comprehensive feedback from a variety of customers.
Description
Mindcat Vault serves as a comprehensive web-based document management solution tailored for PROs, typing centers, brokerages, law firms, human resources departments, and various organizations that handle client, property, or employee records in the UAE and Saudi Arabia. Users have the ability to either scan or upload their documents, categorize them using customizable fields and access permissions, while also searching through the text of both Arabic and English scans. The user-friendly dashboard highlights approaching expirations in a 90-day timeframe and can automatically notify the team via email 30 days prior to any critical date. Furthermore, Vault features options for document linking with designated expiry dates, email sharing capabilities, a history of document versions, notes, activity logs for files, checks for duplicate uploads, and provisions for scanner-folder or mailbox intake alongside complete data export functionalities. This versatile system can be hosted locally within the UAE or Saudi Arabia or implemented on a customer’s own cloud infrastructure or servers. With an interface primarily in English, it also includes partial translations in Arabic to accommodate diverse user needs. Overall, Mindcat Vault streamlines document management workflows while enhancing accessibility and organization for its users.
API Access
Has API
No
API Access
Has API
No
Pricing Details
AED 99/editor/month
You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each band’s price applies only to the editors inside it.
Band: AED | SAR | USD per month
1 to 3: 99 | 99 | 26.96
4 to 10: 69 | 69 | 18.79
11 to 25: 49 | 49 | 13.34
26 and up: 35 | 35 | 9.53
Worked example. A quality team with 10 survey editors pays 3 × 99 + 7 × 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The editor price above | AED/SAR 499 (USD 135.87)
Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price × 2 | AED/SAR 5,349 (USD 1,456.50)
In your own cloud or servers, run by us: Editor price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 3 survey editors | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud | Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. | One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower.
Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 3: 99 | 99 | 26.96
4 to 10: 69 | 69 | 18.79
11 to 25: 49 | 49 | 13.34
26 and up: 35 | 35 | 9.53
Worked example. A quality team with 10 survey editors pays 3 × 99 + 7 × 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The editor price above | AED/SAR 499 (USD 135.87)
Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price × 2 | AED/SAR 5,349 (USD 1,456.50)
In your own cloud or servers, run by us: Editor price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 3 survey editors | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud | Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. | One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower.
Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
AED 59 per user/month
You pay per user per month. A user is anyone who signs in during the month. The price per user drops as your team grows: each band’s price applies only to the users inside that band. There are no per-document or per-page fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/surveys
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/vault
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
No
Document Assembly
No
Document Capture
Yes
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
Yes
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
No
