Average Ratings 6 Ratings

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Average Ratings 0 Ratings

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Description

Introducing the limitless digital canvas that fosters the convergence of ideas, content, and individuals—Whiteboard. This platform is designed to keep students, educators, and organizations connected in today’s fast-paced digital landscape. Access all the essential tools, guidance, and resources necessary to facilitate effective remote work or learning for you and your institution. Collaborate seamlessly on concepts within Microsoft Teams, whether in a professional setting or educational environment, through the capabilities of Whiteboard. Allow your creativity to flourish as Whiteboard provides the space for your ideas to expand. Elevate your projects into visually appealing charts and shapes on an endless canvas, all within an interface optimized for pen, touch, and keyboard interactions. Unite your team on a shared virtual canvas, transcending geographical boundaries and device limitations. Your work is securely stored in the cloud, ensuring you can easily revisit your whiteboards from any device at your convenience. There's no longer a need to snap pictures of your boards or label them with "Do not erase" as everything is saved safely until you need it again. With Whiteboard, collaboration has never been more efficient and versatile.

Description

SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blink
Dropbox
Google Drive
Help Desk Migration
Indent
Jira
LogMeIn Rescue by GoTo
Microsoft 365
Microsoft OneDrive
Microsoft Teams
Okta
Salesforce
SolarWinds Observability Self-Hosted
StarfishETL
Teamwork Commerce
Teamwork.com
Wrike
Zapier
Zendesk
Zero Incident Framework

Integrations

Blink
Dropbox
Google Drive
Help Desk Migration
Indent
Jira
LogMeIn Rescue by GoTo
Microsoft 365
Microsoft OneDrive
Microsoft Teams
Okta
Salesforce
SolarWinds Observability Self-Hosted
StarfishETL
Teamwork Commerce
Teamwork.com
Wrike
Zapier
Zendesk
Zero Incident Framework

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$19.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/microsoft-365/microsoft-whiteboard/digital-whiteboard-app

Vendor Details

Company Name

SolarWinds

Founded

2007

Country

United States

Website

www.solarwinds.com/service-desk

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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