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Description
Viva Sales utilizes the capabilities of generative AI to facilitate the automatic generation of content within Microsoft 365 applications, leading to enhanced engagement with customers and improved productivity for sellers. By leveraging generative AI alongside integrated CRM and Microsoft 365 data, you can access real-time insights and automate content creation, allowing you to focus on what truly matters—building connections with your customers. The platform streamlines relationship-building by automating tasks like email generation and the collection and entry of data using AI technology. Achieve greater efficiency with actionable insights seamlessly integrated into your workflow, combining information from Microsoft 365 applications with virtually any CRM system you use. Maintain your momentum with analytics powered by AI that offer helpful recommendations and timely reminders. Regardless of whether your company uses Salesforce or Dynamics 365 Sales, you can always remain informed and up to date on your customer interactions. Embracing these tools not only enhances your workflow but also transforms how you engage with clients.
Description
If you can envision it, the pioneering generative AI for CRM is ready to bring your ideas to life. Prepare yourself, as Einstein GPT has made its debut in the conversation.
Customize every interaction with your customers using AI-driven emails, dialogues, and proposals that leverage your up-to-the-minute data.
Enhance efficiency with actionable insights spanning sales, services, marketing, and commerce integrated seamlessly into your daily workflow.
Easily craft innovative experiences with user-friendly low-code tools that allow you to generate tailored predictions and suggestions without the need for a data scientist.
Assist sales representatives throughout the entire journey from initial interest to closing the deal, provide accurate forecasts using real-time information, and speed up the closing process with conversational intelligence.
Offer individualized experiences and optimize your time management by incorporating AI directly within your CRM. With Service GPT, you have all the tools necessary to expand rapidly and generate immediate value.
Enhance customer engagement, nurture relationships, and increase revenue through real-time insights; orchestrate smart journeys and deliver timely suggestions to maximize effectiveness. By leveraging these capabilities, you can ensure that your business stays ahead of the competition.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Collate
CollectXpert
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Viva
Microsoft Viva Engage
Salesforce Agentforce
Salesforce Agentforce Commerce
Integrations
Salesforce
Collate
CollectXpert
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Viva
Microsoft Viva Engage
Salesforce Agentforce
Salesforce Agentforce Commerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/microsoft-viva/sales
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/einstein/overview/