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Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
Description
Our AI and IoT (AIoT) solutions empower clients to make informed business decisions by leveraging real-time data on the usage of their onsite equipment, which in turn enhances their capacity to improve customer service, logistics, and sales opportunities. By monitoring onsite temperature and performance in real-time, businesses can anticipate potential failures in refrigerators, vaccines, tests, and medications, thereby improving reliability. This technology allows for continuous performance tracking of machinery, enabling the delivery of value-added services while gaining insights into product usage. By adopting a proactive approach, companies can enhance customer satisfaction and provide valuable insights that promote optimal operational efficiency. Furthermore, it helps optimize compliance for in-store appliances and machinery while minimizing both inventory and maintenance expenses. In the food and beverage industry, chain stores manage thousands of locations, each equipped with multiple appliances, yet often lack the capability to effectively monitor and track the usage of these devices, which can lead to inefficiencies. Ultimately, implementing AIoT technology can transform the way businesses operate, fostering a culture of continuous improvement and greater accountability in appliance management.
API Access
Has API
API Access
Has API
Integrations
CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
SAP Store
TimelyBill
Integrations
CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
SAP Store
TimelyBill
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Vendor Details
Company Name
YOUTILIGENT
Founded
2018
Country
Israel
Website
www.youtiligent.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
IoT Analytics
Activity Dashboard
Activity Tracking
Analytics
Asset Tracking
Data Collection
Data Synchronization
Data Visualization
ETL
Multiple Data Sources
Performance Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Status Tracking
