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support

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Description

Our comprehensive suite of retail enterprise solutions equips retailers with advanced inventory management and customer engagement capabilities, resulting in improved customer loyalty, enhanced profit margins, and a more motivated workforce. Mi9 empowers top-tier retailers to streamline and refine their entire Plan-to-Sell® process, which encompasses everything from planning and managing to selling products in-store, online, and across various devices. Our corporate retail systems improve demand forecasting, planning, and merchandise management, while our point-of-purchase systems drive increased revenue and customer interaction. Additionally, our analytics tools accelerate the time it takes to gain insights. Leveraging the latest advancements in AI and machine learning, Mi9's cloud-based solutions enhance system intelligence, automate repetitive tasks, and provide exception-driven workflows. Mi9 Retail is dedicated to supporting retailers in achieving their objectives, enabling them to maximize revenue, boost margins, and lower expenses effectively. By prioritizing innovation and adaptability, we ensure that our clients remain competitive in a rapidly evolving market landscape.

Description

The achievement of our platform is built upon over 22 years of delivering effective retail management solutions to businesses worldwide. Multiflex RMS provides a robust system along with cutting-edge tools and technologies tailored for retail point of sale environments. Supporting retailers across four continents, Multiflex RMS enables seamless management of single or multi-location operations from both back office and home settings. More than just a straightforward POS software, our dynamic retail management solution is designed to evolve with your business's changing requirements. This platform not only ensures balanced inventory across all locations but also generates insightful reports, manages customer relationships, and streamlines your sales and marketing efforts. We take pride in offering user-friendly RMS solutions that our clients consistently regard as dependable, trustworthy, and secure, enhancing their operational efficiency and overall success in the retail sector. With our commitment to continuous improvement, we strive to meet and exceed the expectations of our diverse clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Buyer's Toolbox BAR Yes 
Buyer's Toolbox Cube Yes 
Buyer’s Toolbox AP Yes 
Halla Yes 
Onfleet Yes 
Planalytics Yes 

Integrations

Buyer's Toolbox BAR No 
Buyer's Toolbox Cube No 
Buyer’s Toolbox AP No 
Halla No 
Onfleet No 
Planalytics No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mi9 Retail

Founded

1980

Country

United States

Website

mi9retail.com

Vendor Details

Company Name

Microhouse Systems

Founded

1991

Country

Canada

Website

www.multiflexrms.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) Yes 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support Yes 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Execution

AI / Image Recognition No 
Collaboration Tools No 
Data Collection No 
Inspection No 
Pricing / Placement Optimization No 
Product Education No 
Product Promotion Strategy No 
Retail Site Audit No 
Workforce Management No 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen No 
eCommerce Yes 

Product Features

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting No 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification No 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

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