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support

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Description

Mews is a cloud-based property software that allows hotels, hostels, and properties to automate their operations so that they can concentrate on their guests. Our open platform makes it easy to plug in your favorite apps, and manage your PMS from any device at any time. It's important to be connected to a network of products that adapts to changing technology in today's world. Mews' mission helps hostels and hotels automate their operations so that they can concentrate on their guests, which has been the goal of the industry since its inception. We want to create a nervous system that hotels can use for all their guest and host apps. Hoteliers had to rely on a closed, one-stop-shop PMS that was offered by incumbent players, who have been agnostic towards the hospitality industry for many years.

Description

Amadeus’s iHotelier Booking Engine 4.0™ effectively transforms visitors into confirmed guests while maximizing the performance of your direct web channel. It provides a streamlined, user-friendly, and responsive experience across various devices, ensuring that direct bookings are both quick and effortless. With interactive message displays and clear calls to action, guests are guided smoothly through the booking process. The platform also enhances guest engagement through targeted merchandising of additional services and upgrades, making the experience more personalized. For users who have abandoned their bookings, iHotelier offers an appealing recapture and re-engagement strategy that simplifies the completion of their reservations. Utilizing an award-winning mobile-first design, it ensures a straightforward and engaging booking experience on Brand.com. The intuitive interactive navigation bar further aids users in effortlessly navigating the booking flow. Additionally, automated form fields and credit card image capture streamline the checkout process, effectively decreasing abandonment rates while enhancing customer satisfaction. Furthermore, the overall approach not only emphasizes efficiency but also prioritizes the guest’s journey, creating a lasting impression that encourages repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BI Book Yes 
Bookboost Yes 
Cendyn Guestrev Yes 
Chekin Yes 
Cluster POS Yes 
FairPlanner Yes 
GuestTouch Yes 
GuestTraction Yes 
Hudini Yes 
INTELITY Yes 
Infrasys POS No 
Juyo Analytics Yes 
KORONA POS Yes 
LodgIQ Yes 
Loopon Yes 
Revo XEF Yes 
TallOrder Yes 
Voyced Yes 
Whistle Messaging Yes 

Integrations

BI Book No 
Bookboost No 
Cendyn Guestrev No 
Chekin No 
Cluster POS No 
FairPlanner No 
GuestTouch No 
GuestTraction No 
Hudini No 
INTELITY No 
Infrasys POS Yes 
Juyo Analytics No 
KORONA POS No 
LodgIQ No 
Loopon No 
Revo XEF No 
TallOrder No 
Voyced No 
Whistle Messaging No 

Pricing Details

€7.01 per room per month
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mews Systems

Founded

2012

Country

Netherlands

Website

mewssystems.com/en/

Vendor Details

Company Name

Amadeus Hospitality

Founded

1987

Country

United States

Website

www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management Yes 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

Alternatives

Alternatives

Little Hotelier Reviews

Little Hotelier

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