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support

Description

Enhance your checkout conversions by providing optimal delivery options. Gain swift access to an extensive network of global shippers. Keep your customers engaged with seamless self-service tracking and hassle-free returns. Expand your eCommerce business while ensuring your delivery commitments are met through advanced Delivery Management Software. Make use of an impressive network comprising over 400 carriers. Streamline carrier selection and expedite label printing, even amidst peak shopping seasons. Present your customers with the delivery preferences they desire. Ensure precise delivery estimates are visible at the checkout. Always uphold your delivery commitments without fail. Elevate your customers' online shopping experience by offering reliable delivery assurances and a variety of shipping options tailored with real-time insights from carrier, warehouse, product, and location data. Additionally, benefit from the extensive library of pick-up locations available, such as lockers, parcel shops, and convenience stores, to further enhance customer convenience.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
Aurora Commerce
BigCommerce
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Descartes Peoplevox
Foursixty
Khaos Control Cloud
Klaviyo
Magento
Manhattan Active Transportation Management
Manhattan SCALE
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations

Adobe Commerce
Aurora Commerce
BigCommerce
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Descartes Peoplevox
Foursixty
Khaos Control Cloud
Klaviyo
Magento
Manhattan Active Transportation Management
Manhattan SCALE
Salesforce
Shopify
Shopify Plus
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Metapack

Founded

1999

Country

United Kingdom

Website

www.metapack.com

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives