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support

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Description

MessageMedia is trusted by more than 50,000 clients in the UK, USA, Australia, New Zealand and Australia. This award-winning SMS marketing software allows organizations of all sizes and types to improve operational efficiency, increase customer engagement, and boost their revenue stream using mobile messaging. MessageMedia offers a wide range of mobile messaging tools and functions that include marketing, alerts, notifications, appointment reminders and rostering, billing, and payments.

Description

Enhance your communication like never before by reaching out to your customers for as little as 3.3p per message. Our user-friendly and secure platform allows you to effortlessly send and receive various SMS communications, ranging from spontaneous updates to extensive marketing campaigns, all in a matter of clicks. Designed with business users in mind, our browser-based application ensures you can send messages from any internet-connected device. The process of sending an SMS through our platform is streamlined into four easy steps: First, choose an existing contact list from your address book or upload a new CSV file containing your recipients. Next, provide sender details so recipients can identify the message source, whether it's your company name or one of our complimentary reply numbers. After that, craft your SMS message, and finally, either hit ‘send’ or opt to schedule it for a future date. This seamless experience empowers businesses to connect with their audience efficiently and effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
Campus Cafe Yes 
Charitylog CRM No 
Commerce Layer Yes 
CommunityWFM Yes 
Easyflow Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
NetSuite Yes 
Quickwork Yes 
Shopify Yes 
Sinch Yes 
SmartAdvocate Yes 
VETport Yes 
Vireo No 
Wufoo Yes 
Zapier Yes 
Zoho Marketing Automation Yes 
i4T Business Yes 
i4Tradies Yes 

Integrations

Aircall No 
Campus Cafe No 
Charitylog CRM Yes 
Commerce Layer No 
CommunityWFM No 
Easyflow No 
HubSpot CRM No 
HubSpot Customer Platform No 
NetSuite No 
Quickwork No 
Shopify No 
Sinch No 
SmartAdvocate No 
VETport No 
Vireo Yes 
Wufoo No 
Zapier No 
Zoho Marketing Automation No 
i4T Business No 
i4Tradies No 

Pricing Details

$49.00/month (USD)
Free platform trial (includes 25 free SMS credits) + three pricing options to choose from
Free Trial Yes 
Free Version No 

Pricing Details

$12.75
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sinch

Founded

2008

Country

Sweden

Website

www.messagemedia.com

Vendor Details

Company Name

TextAnywhere

Founded

2003

Country

United Kingdom

Website

www.textanywhere.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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