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Description
MessageDesk enables seamless communication for you and your team with contacts, customers, and clients, facilitating appointments, scheduling, payments, alerts, and daily tasks. Are you prepared to enhance your daily operations? Discover how utilizing business text messaging can help you initiate and sustain more dialogues, efficiently fill your schedule, and ensure timely payments. You can send and receive both SMS and MMS messages for a variety of purposes, ranging from individual chats to large-scale SMS marketing campaigns. Easily set up a new 10-digit phone number complete with a local area code or activate text messaging on your existing business line. By utilizing contact groups and web forms, you can initiate and oversee more conversations effortlessly. Quickly add contacts to form groups or use advanced filtering to automatically categorize contacts based on their details. Expand your contact list and initiate additional conversations with web forms that generate bookings, referrals, and appointments, ultimately leading to improved business outcomes. This versatile platform adapts to your needs, ensuring that you stay connected and organized in a fast-paced environment.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
API Access
Has API
Integrations
Freedom Merchants
Genesys Cloud CX
Meevo
NICE CXone Mpower
Nekton.ai
QuickBooks Online
QuickBooks Online Advanced
RingCentral RingCX
STX
SalonBiz
Integrations
Freedom Merchants
Genesys Cloud CX
Meevo
NICE CXone Mpower
Nekton.ai
QuickBooks Online
QuickBooks Online Advanced
RingCentral RingCX
STX
SalonBiz
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alderwood Labs
Founded
2018
Country
United States
Website
messagedesk.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Product Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win