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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.

Description

Text4Customers is an innovative web-based platform designed for managing and launching SMS marketing campaigns, enabling organizations to effectively connect with their desired audiences. This system features a robust and adaptable sending engine that automates the distribution of messages to recipients, facilitating seamless communication. With its two-way automated mobile campaign management capabilities, users can create reusable message templates and handle their contacts and contact groups with ease. The platform allows for the distribution of bulk messages to specific recipients and groups, and supports both individual and mass messaging options, along with scheduling for campaigns and messages. Furthermore, it simplifies the process of importing contacts from Excel and CSV files, empowering users to manage multiple businesses through distinct dedicated accounts. Users can also share campaign URLs with their mailing lists from various email providers like Gmail, Yahoo, and Hotmail, as well as import address books from different mail servers, making it a comprehensive tool for effective customer engagement. Ultimately, Text4Customers streamlines communication strategies, enhancing the efficiency of marketing efforts across diverse platforms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Ecwid Yes 
Facebook Yes 
Gmail No 
Joomla! Yes 
Magento Yes 
Microsoft Excel No 
Shopify Yes 
Squarespace Yes 
Weebly Yes 
WooCommerce Yes 
WordPress Yes 
X (Twitter) Yes 
Yahoo! Mail No 
Zendesk Yes 

Integrations

BigCommerce No 
Ecwid No 
Facebook No 
Gmail Yes 
Joomla! No 
Magento No 
Microsoft Excel Yes 
Shopify No 
Squarespace No 
Weebly No 
WooCommerce No 
WordPress No 
X (Twitter) No 
Yahoo! Mail Yes 
Zendesk No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

OwnerListens

Founded

2011

Country

United States

Website

ownerlistens.com/message_mate/

Vendor Details

Company Name

SSA Soft

Founded

2006

Country

United States

Website

www.ssasoft.com/products/text4customer/

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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Text2Reach

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2way Reviews

2way

2way Message
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AndroSMS

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