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Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
Description
Pony ExpressHQ is used by businesses, organizations, and communities to communicate with members and customers via text messages. Send updates, reminders, and share deals via SMS text messaging online to large groups. Simple bulk SMS prepaid - text message marketing for any budget business.
Register now to receive 100 text message credits for free
Pricing for marketing budgets that are pay-as-you go
Get a dedicated US phone number or a dedicated number toll-free.
Unlimited keywords, groups, or contacts
No monthly fees, no training, no coding and no set-up.
Allow recipients to reply privately
Free message forwarding to your personal telephone
Send MMS and picture messaging
Forward incoming calls
Cross-posting to your Facebook and Twitter
Web-widget allows you to collect opt-ins
Credits for rollover
Credits don't expire
100 text message credits free of charge from us
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Twilio
Weebly
WooCommerce
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Twilio
Weebly
WooCommerce
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Vendor Details
Company Name
Pony Express HQ
Founded
2017
Country
United States
Website
www.getponyexpress.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win