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Description
MercuryTel offers a distinctive blend of telecommunication services, cutting-edge technology, and professional expertise, all supported by our exceptional PhonePro assistance, making it the ideal business phone service you've been searching for. Fully adaptable to accommodate both small and large businesses, MercuryTel comes equipped with a wealth of features, is highly customizable, and remains budget-friendly. Your package includes local and long-distance calls, as well as Cisco®, Mitel®, and Yealink® digital phones, along with unlimited support, all for a fixed monthly fee. Traditionally, investing in your own phone system was the only route to access advanced functionalities, but these systems are often prohibitively expensive! As technology progresses, maintaining these systems can lead to expensive repairs and necessary upgrades, with additional costs imposed by dealers for every change or adjustment. However, with MercuryTel, you’ll find that there’s no phone system to purchase, and all features are provided without any hidden fees! This means your business will not only present a more professional image but also enhance communication efficiency and productivity, all while avoiding the hefty costs associated with traditional phone systems. Embrace the future of business communication with MercuryTel and experience the difference in your operations.
Description
The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
CASH+ Call Recording Software
No
Cisco Secure Cloud Analytics
Yes
MiCloud Connect
Yes
Microsoft Outlook
Yes
OfficeWatch Call Reporting
No
OpenScape Session Border Controller
No
OpenText CX-E Voice
No
Oreka TR
No
TimelyBill
No
Integrations
CASH+ Call Recording Software
Yes
Cisco Secure Cloud Analytics
No
MiCloud Connect
No
Microsoft Outlook
No
OfficeWatch Call Reporting
Yes
OpenScape Session Border Controller
Yes
OpenText CX-E Voice
Yes
Oreka TR
Yes
TimelyBill
Yes
Pricing Details
$10.40 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Mercury Network
Founded
1996
Country
United States
Website
mercury.net/phone-business.php
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
