Spectrum Business Phone Description

Spectrum Business offers reliable business phone service at a fraction of the cost to help you achieve greater business results. Limited time offer. Subject to change. No cost mo. Only available to new customers and must be used by the 2nd mo. Statement. Standard installation, taxes and fees, equipment, and broadcast surcharge are included. Spectrum Mobile and usage fees are not included. Support for your business is available 24/7/365 U.S. Unlimited local and long-distance calling, plus additional FREE features. Compatible with most security systems as well as point-of-sale systems (POS). There are no contracts, hidden fees or additional taxes. Spectrum Business Phone includes over 35+ free advanced business calling features in every package.

Pricing

Pricing Starts At:
$19.99 per month*
Pricing Information:
*For 12 months when bundled

Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Spectrum
Year Founded:
1993
Headquarters:
United States
Website:
business.spectrum.com/phone

Media

Spectrum Business Phone Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
24/7 Live Support
Online

Spectrum Business Phone Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Spectrum Business Phone User Reviews

Write a Review
  • Name: Joshua Q.
    Job Title: Owner and Attorney
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Spectrum is Allright

    Date: Dec 03 2021

    Summary: Spectrum is okay and many times businesses, as myself, have no other option but to use them. I wish the quality did not drop after business hours or on weekends and the price would be lower, to match the overall service.

    Positive: It works pretty good. The service is good during business hours, very few interruptions, if any, but I have had service issues after hours and on weekends. In my area, Spectrum business phone service is better than its local competitor.

    Negative: Spectrum is only one of two options in my area, so the quality and service don’t feel the best, because the local competitor is very bad. It is too expensive in my opinion, especially for the okay qualify and service you receive in return.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: President
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Spectrum Business Phone Sucks

    Date: Apr 17 2024

    Summary: Sucks.

    Positive: Price, nothing more.

    Negative: Support. Options. Difficult to set-up, modify features ... with no support.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Spectrum phone is the worst service ever

    Edited: Sep 27 2023

    Summary: It is the worst I have ever seen. Interrupts your call in the middle of conversation with the clients. By all means avoid using them.

    Positive: Nothing is worth mentioning here. They have a bad service bad connection. Do not use the service if you have an option.

    Negative: Their service keeps on cutting in and out. Phone and the internet. Do not get that if you have other choices.

    Read More...
  • Name: James H.
    Job Title: Business owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Spectrum negligence

    Date: Feb 11 2023

    Summary: My business modem went out, I went to a Spectrum office and tried to exchange it. They said they would have to ship me one the next day and took my old one. 10 months later, my phone has been forwarded during this time, after numerous attempts to fax I take time to go to the office and try to figure out why the fax doesn't work. After 30 seconds of investigation, I see I have no modem. Spectrum never shipped or installed another one. I call spectrum business and they said the office should not have taken the modem and that they should have came out and installed another one 10 months ago. So 10 months of no faxing, couldn't take off of call forwarding and modem charged they say it's my fault I didn't call sooner and no credit on account can be given for their negligence because they say it is my fault for not noticing they were screwing my business Sooner. Typical spectrum customer service, it's your fault. Negative five stars and counting!!! Worst business ever!!! Run don't walk run as fast as you can away from spectrum business!!!!

    Positive: It's a phone line and that is about all I can say that would be nice at this time, they don't care about you or your business.

    Negative: When your business phone is out, you may get an appointment for service in a week or so.

    Read More...