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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Merchant Applications Inc. provides a comprehensive array of solutions aimed at streamlining operations, boosting sales, and minimizing costs across your business. Their Merchant RMS (Retail Management System) serves as a robust solution for store management, encompassing features such as POS (point of sale), procurement, inventory management, CRM (customer relationship management), and seamless communication for businesses with multiple locations. Built on Microsoft Windows technologies, including .NET and SQL Server, they also offer tailored software modifications to meet your specific needs. From the remote point of sale systems to integrated communication with the central office, their diverse functionality enhances your operational efficiency and profitability. Whether you need a full-scale solution or want to connect with existing manufacturing, distribution, or merchandising systems, their team possesses the knowledge and skills to develop a customized solution that meets your unique requirements. They are committed to ensuring that your business operates at its highest potential by providing innovative tools and expert support.

Description

OptigoApps is a comprehensive cloud ERP platform designed for the diamond and jewellery industry, offering a wide range of tools to manage sales, purchasing, manufacturing, inventory, accounts, and payroll with ease. It integrates specialized features such as metal settlement, job bag management, weight loss tracking, and barcode/RFID tools to address the unique needs of jewellery manufacturing and trading. The platform supports both B2B and B2C e-commerce, helping businesses expand their reach and sell online 24/7. OptigoApps also includes a powerful CRM system with SMS/email marketing, customer portals, and order tracking to maintain strong customer relationships and boost sales. Designed for mobility and collaboration, the solution allows teams to sync and share data instantly on any device, improving workflow and responsiveness. Users appreciate its clean, intuitive design and industry-specific functions that reduce manual tasks and enhance efficiency. The system is backed by over a decade of domain expertise and continuous enhancements based on user feedback. Overall, OptigoApps helps jewellery companies modernize their operations and grow competitively in a fast-evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Merchant Applications

Founded

1986

Country

Canada

Website

www.merchantapplications.com/index.php/company

Vendor Details

Company Name

Orail Services

Founded

2000

Country

India

Website

www.optigoapps.com

Product Features

Inventory Control

Allocation Yes 
Barcoding Yes 
Cost Tracking Yes 
Forecasting Yes 
Item Management Yes 
Order Management Yes 
Procurement Management Yes 
Reorder Management Yes 
SKU / UPC Codes Yes 
Serial Number Tracking Yes 
Supplier Management Yes 

Jewelry Store Management

Appraisal Management Yes 
Commission Management Yes 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design Yes 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management No 
Multi-Store Management No 
Pricing Management No 
Repair Tracking No 
Supplier Management No 
Wholesaler Management No 

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