Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We assist credit unions in crafting standout member experiences by gathering Voice of Member feedback and utilizing a robust, specialized analytics platform tailored to the industry. This solution provides a comprehensive overview of every key metric related to member experience, accessible to all stakeholders in a single location. We deliver insights in real-time, across all channels, every day. MemberXP is designed to evaluate each touchpoint of a member's journey, from initial enrollment in the credit union to securing loans and utilizing mobile applications, ensuring that we ask the right questions to identify both the positive and negative aspects of each unique member path. Rather than relying on a single feedback source or juggling multiple vendors, MemberXP empowers you to gather member insights wherever and whenever they prefer to engage, whether that be online, via mobile, over the phone, on tablets, and more. With our solution specifically crafted for retail finance, our proprietary analytics provide critical answers to questions unique to credit unions. Additionally, MemberXP's specialized alerts and tracking capabilities are instrumental in fostering member loyalty, ensuring that your credit union can continually adapt to meet the evolving needs of its members. By leveraging these insights, credit unions can enhance their service offerings and build stronger relationships with their members.
Description
For too long, anti-labor entities have utilized their influence to suppress the voices of the workforce. Now is the moment for us to come together and ensure our message resonates! Our strength is amplified when we harness our collective voice to fortify unions—through active engagement, connection, and solidarity in communication. The challenges facing workers who wish to unionize are significant, yet union leaders and members can utilize the capabilities of UnionTrack ENGAGE to efficiently organize information and enhance communication. Our adversaries are attempting to stifle our movement, aiming to extinguish the life of labor by pushing for restrictions like the elimination of payroll dues deductions, which would impede unions in their mission to advocate for their members. Currently, 27 states have implemented some variant of "Right to Work" legislation. With the support of a new pro-union administration, the forthcoming Pro Act bill, if enacted, could potentially abolish these restrictive laws, providing a vital resurgence to union efforts and empowering workers across the nation. It's crucial that we remain vigilant and proactive in this fight for our rights.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
Yes
Microsoft PowerPoint
Yes
X (Twitter)
Yes
Yelp
Yes
Integrations
Facebook
No
Microsoft PowerPoint
No
X (Twitter)
No
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$400 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MemberXP
Country
United States
Website
www.memberxp.com
Vendor Details
Company Name
UnionTrack
Founded
2014
Country
United States
Website
www.uniontrack.com
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Association Management
Chapter Management
Yes
Committee Management
No
Dues Management
Yes
Election Management
Yes
Email Marketing
Yes
Event Management
Yes
Financial Management
Yes
Fundraising Management
No
Jobs Board
No
Member Communities
No
Member Directory
Yes
Member Portal
Yes
Membership Management
Yes
Website Management
Yes