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Description
Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.
Description
Meon Customer Relationship Management Software is an all-in-one solution that helps more than 10,000 Indian businesses simplify and unify sales, marketing, and customer support workflows on a single platform. It provides department-specific role-based workspaces, allowing teams to collaborate efficiently while enabling admins to maintain oversight. The platform includes features such as task assignments and comment threads within lead profiles, comprehensive activity timelines to track accountability, and live dashboards that align sales, marketing, and support KPIs. Meon supports lead management, sales automation with follow-ups and reminders, targeted marketing campaigns via email and SMS, and robust customer support tools including ticket management and query resolution. The CRM offers real-time analytics and reporting to enable smarter business decisions, all accessible through mobile apps on Android and iOS. Tailored for the Indian market, it integrates seamlessly with regional tools like WhatsApp, email, and phone call systems. Pricing plans are transparent and scalable, catering to businesses of various sizes with no hidden costs. The software’s smart automation and customization features make it a valuable tool for boosting sales and enhancing customer experiences.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
IPOT
Instagram
LINE
Mekari Talenta
Shopee
Telegram
WhatsApp
Pricing Details
$69.77 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mekari
Country
Indonesia
Website
mekari.com/produk/qontak/
Vendor Details
Company Name
Meon Technologies
Founded
2017
Website
meon.co.in/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management