Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Medical-X, a company based in the Netherlands, focuses on creating and distributing innovative simulation products that enhance medical education and training. Their diverse lineup features lifelike and customizable simulators aimed at preparing first responders and healthcare professionals for authentic medical situations. Among their offerings is the ADAM-X adult patient simulator, which accurately represents human skeletal and anatomical traits, thereby improving the realism of training experiences. For pediatric care, they provide the NENASim simulator, which comes in three distinct sizes: preemie, newborn, and infant, each tailored to simulate realistic scenarios in pediatric healthcare. Additionally, Medical-X has developed the LAP-X surgical simulator, recognized for being the lightest and most portable option in the market, with configurations available in hybrid, virtual reality, or box formats. Their task trainers, including the Airway Management Trainer and IV Arm, offer practical solutions for hands-on skills training, further enhancing the educational experience. With a commitment to advancing medical training, Medical-X continues to innovate and evolve its product offerings to meet the needs of the healthcare industry.
Description
ServiceSim is a simulated customer with AI that allows your agents to practice any customer scenario in an actual conversation.
ServiceSim allows agents to practice with voice or chat, bridging the gap between classroom and contact center training. ServiceSim prepares your agents to handle any customer service challenge, whether it's handling complex product inquiries, dealing with angry customers, or resolving complex support issues.
Replicate the customer's side of any interaction by using unique and realistic voice or text conversations that simulate the most sophisticated customers. Trainers do not need to constantly watch over agents to effectively deliver feedback, give instructions, and spot problems.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Medical-X
Country
Netherlands
Website
medical-x.com
Vendor Details
Company Name
Vistio
Founded
2017
Country
United States
Website
www.vistio.io/servicesim/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant