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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

Description

Median.co, formerly GoNative, is the leading solution used to build full-feature iOS and Android webview applications. The Median platform can be used to convert any website into a native application without native development. App Studio: Create a native mobile app with all features directly in your browser. Customize your app's branding, native interface, and all features. Native Plugins: Increase user engagement with native features such as push notifications, biometric verification, QR/Barcode scanning, and much more. JavaScript Bridge: Add powerful native features without writing *any* native code. App Updates are seamless: Users access web content changes instantly, without the need to publish an updated version. Want to instantly convert your website into a mobile app? Enter your URL at median.co and preview in browser-based simulators in seconds.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
Adjust
Apple Pay
ChatBeacon
Chatra
Crashlytics
Drift
Facebook Ads
Google Analytics
IBM Cloud
Kaltura
LiveChat
Olark
OneSignal
Optimizely One
Re:amaze
Twilio
Xtremepush
tawk.to

Integrations

Intercom
Adjust
Apple Pay
ChatBeacon
Chatra
Crashlytics
Drift
Facebook Ads
Google Analytics
IBM Cloud
Kaltura
LiveChat
Olark
OneSignal
Optimizely One
Re:amaze
Twilio
Xtremepush
tawk.to

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Vendor Details

Company Name

Median.co

Founded

2014

Country

United States

Website

median.co

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Product Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

Alternatives

Alternatives

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