Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Matter Center for Office 365 was developed by Microsoft’s Corporate, External, and Legal Affairs (CELA) group in collaboration with the Office extensibility team, serving as a document management and collaboration tool that utilizes the Office app development model, Azure, and SharePoint. This innovative solution leverages the robust enterprise content management features offered by the SharePoint platform while also providing additional functionalities through various Add-ins in applications like Outlook and Office (such as Word and PowerPoint). By harnessing these capabilities, Matter Center enables users to efficiently create, locate, and store documents related to specific projects or matter sites. Furthermore, the platform benefits from the high-performance, enterprise-grade cloud infrastructure provided by Office 365 and Azure, enhancing its overall effectiveness and reliability. Ultimately, this integration facilitates a seamless workflow for legal professionals and teams managing complex documentation.
Description
You can seamlessly integrate your current O365 Active Directory (AD) with the SteadyPoint Helpdesk add-in, enabling you to onboard users to the platform with ease. All your data is securely stored on SharePoint online within your Office 365 tenant, ensuring that we do not retain any of it. The SteadyPoint Helpdesk app is equipped with a robust suite of tools designed for internal users, and it also functions as a ticketing system for external users via Office 365 services. Users can access the Helpdesk portal through Office 365 or submit tickets via email, which are conveniently aggregated for management. Our mobile-responsive solution is designed for optimal functionality across devices, promoting enhanced collaboration among team members. This approach allows you to effectively close the feedback loop, providing valuable insights into areas that may need improvement. Additionally, this ensures a streamlined experience for both internal and external users alike.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Active Directory
Albato
CaseXellence
HCL BigFix AEX
Liminal
Microsoft SharePoint
Wufoo
Integrations
Microsoft 365
Active Directory
Albato
CaseXellence
HCL BigFix AEX
Liminal
Microsoft SharePoint
Wufoo
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
microsoft.github.io/mattercenter/
Vendor Details
Company Name
SteadyPoint
Founded
2011
Country
Palestine
Website
www.steadypoint.net
Product Features
Legal Document Management
Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management