Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Matrix Platform is engineered to enhance collaboration and efficiency among various teams and departments. For over three decades, we have supplied robust group email solutions tailored for shipbrokers, charterers, and commodity traders. It features secure email and fax processing capable of handling high volumes, while offering either a Simple or Classic User Interface to cater to diverse user preferences. Complete integration with S&P, Chartering, Offshore, and Fixtures modules is also available, allowing seamless workflow. This platform enables teams, departments, and groups to collaborate effectively, thereby boosting overall productivity. Incoming and outgoing messages are governed by specific 'Rules' that ensure appropriate visibility for the right workgroups and individuals. Users will receive proactive notifications for emails that match their selected keywords. The system empowers users to prioritize essential commercial communications that generate revenue. Additionally, any messages marked as read on mobile devices will automatically reflect as read on the Matrix client, ensuring consistent communication across all platforms. Overall, the Matrix Platform is a comprehensive solution that significantly streamlines communication processes.
Description
The OpenText Core Email Continuity solution guarantees uninterrupted email access even if the primary mail system fails, by seamlessly redirecting communications to a secure web portal or Outlook using POP/IMAP, thus allowing users to read, reply, forward, compose, and send emails as if there were no outage. It retains up to 30 days of incoming messages, ensuring that recent email exchanges are safeguarded. In the event of a mail server failure, incoming emails are temporarily held at the spam filter, while users are automatically routed to the continuity service; once the primary server is operational again, all email activities (including sent messages, replies, forwards, and new entries) synchronize back to the main inbox, maintaining a seamless experience. The system does not require any extra hardware, is auto-provisioned through a central portal, and operates in the background until needed, thus offering a hassle-free solution. Users can access their email from any device, anywhere, utilizing either the web interface or standard email applications without any disruption to their workflow. This flexibility and reliability make it an invaluable tool for organizations looking to ensure constant email communication.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SDSD
Founded
1983
Country
United Kingdom
Website
www.sdsd.com/matrix-group-email-2/
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
cybersecurity.opentext.com/products/email-security/email-continuity/
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
No
Response Management
Yes
Routing
No
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Product Features
Business Continuity
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No