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Description
Advanced Investment Management (AIM) addresses vital inquiries by swiftly generating forecasts for every acquisition, engagement, and retention initiative while seamlessly updating models as fresh data emerges. This enables AIM to promptly discern the most effective actions to engage customers. Additionally, AIM maintains a centralized dashboard that monitors all historical and ongoing campaigns, providing insights into the best characteristics for upcoming programs, which encompass annual fees, sign-up bonuses, rewards offers, and credit limit enhancements. By equipping the business with the ability to accurately forecast essential profit and loss metrics for each initiative, AIM supports banks in refining their budget allocations across marketing endeavors. Furthermore, AIM consistently refreshes its forecasts and models to ensure precise predictions of customer lifetime value. The NextAction optimization engine of AIM integrates these forecast projections to advise on campaign investments that maximize long-term value while adhering to specific budget parameters, ultimately driving more strategic decision-making. In doing so, AIM enhances the overall effectiveness of marketing strategies in a highly competitive landscape.
Description
Achieving success hinges on comprehending how customers engage with your company and responding promptly to their needs. Perch provides an unparalleled solution for Customer Experience (CX) leaders and their teams, enabling them to gain a comprehensive view that enhances market share while refining the customer journey. By monitoring essential trends, evaluating the performance of both human and virtual agents, and analyzing customer behavior metrics, you can proactively implement changes that lower your customer acquisition costs (CAC) and boost customer lifetime value (LTV). Effortlessly obtain answers to your queries, gaining insights into current situations, the reasons behind them, and the appropriate actions to take. Elevating the customer journey can lead to improved conversion rates and higher retention, while effectively managing operations fosters greater agent productivity and overall customer satisfaction. Additionally, you can optimize your budget across various marketing initiatives and lead sources, ensuring resource allocation aligns with your strategic goals. Moreover, fine-tuning your contact strategy by channel will enhance your contact rates and ultimately drive better engagement outcomes.
API Access
Has API
API Access
Has API
Integrations
Skilling
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mastercard Data & Services
Founded
1966
Country
United States
Website
www.mastercardservices.com/en/solutions/advanced-investment-management
Vendor Details
Company Name
Perch Insights
Country
United States
Website
www.perchinsights.com
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis