Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Advanced Investment Management (AIM) addresses vital inquiries by swiftly generating forecasts for every acquisition, engagement, and retention initiative while seamlessly updating models as fresh data emerges. This enables AIM to promptly discern the most effective actions to engage customers. Additionally, AIM maintains a centralized dashboard that monitors all historical and ongoing campaigns, providing insights into the best characteristics for upcoming programs, which encompass annual fees, sign-up bonuses, rewards offers, and credit limit enhancements. By equipping the business with the ability to accurately forecast essential profit and loss metrics for each initiative, AIM supports banks in refining their budget allocations across marketing endeavors. Furthermore, AIM consistently refreshes its forecasts and models to ensure precise predictions of customer lifetime value. The NextAction optimization engine of AIM integrates these forecast projections to advise on campaign investments that maximize long-term value while adhering to specific budget parameters, ultimately driving more strategic decision-making. In doing so, AIM enhances the overall effectiveness of marketing strategies in a highly competitive landscape.

Description

Achieving success hinges on comprehending how customers engage with your company and responding promptly to their needs. Perch provides an unparalleled solution for Customer Experience (CX) leaders and their teams, enabling them to gain a comprehensive view that enhances market share while refining the customer journey. By monitoring essential trends, evaluating the performance of both human and virtual agents, and analyzing customer behavior metrics, you can proactively implement changes that lower your customer acquisition costs (CAC) and boost customer lifetime value (LTV). Effortlessly obtain answers to your queries, gaining insights into current situations, the reasons behind them, and the appropriate actions to take. Elevating the customer journey can lead to improved conversion rates and higher retention, while effectively managing operations fosters greater agent productivity and overall customer satisfaction. Additionally, you can optimize your budget across various marketing initiatives and lead sources, ensuring resource allocation aligns with your strategic goals. Moreover, fine-tuning your contact strategy by channel will enhance your contact rates and ultimately drive better engagement outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Skilling

Integrations

Skilling

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mastercard Data & Services

Founded

1966

Country

United States

Website

www.mastercardservices.com/en/solutions/advanced-investment-management

Vendor Details

Company Name

Perch Insights

Country

United States

Website

www.perchinsights.com

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Happ CX Platform Reviews

Happ CX Platform

Happ Consulting Services