Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your support capacity by equipping your team with AI capabilities rather than simply hiring more staff. Markprompt seamlessly integrates into every aspect of both agent and customer interactions. Elevate your customer support by embedding it thoroughly within your product and throughout various touchpoints. Utilizing our REST APIs, JavaScript libraries, and headless React components allows you to create customer support that is a vital part of the overall user experience. Empower your customer support team with tools that automate routine tasks, enabling them to concentrate on what truly matters: providing exceptional service to customers. You can customize the instructions, behaviors, and design of your chatbots and agent applications, testing them in a sandbox environment prior to rollout. Additionally, analyze the interactions between your customers and agents with your AI applications to identify gaps in knowledge and make necessary improvements. This holistic approach will not only streamline operations but also lead to enhanced customer satisfaction and loyalty.
Description
AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams.
Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases.
Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
API Access
Has API
API Access
Has API
Integrations
Confluence
Discord
HubSpot CRM
HubSpot Customer Platform
Notion
Salesforce
Slack
Zendesk
Algolia
ChatGPT
Integrations
Confluence
Discord
HubSpot CRM
HubSpot Customer Platform
Notion
Salesforce
Slack
Zendesk
Algolia
ChatGPT
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Markprompt
Founded
2023
Country
United States
Website
markprompt.com
Vendor Details
Company Name
Sapling Intelligence
Founded
2018
Country
United States
Website
sapling.ai/
Product Features
Product Features
Proofreading
Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor