Alternatives to Markprompt

Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.

Hire our generative AI agent to give your customers an unforgettable experience. Trusted by large enterprises and high growth startups. 100% generative actions and responses, without the need for complex decision trees or canned answers. Integrations that require no effort to your existing tools or data sources. Maximize AI's potential by leveraging your knowledge bases, workflows, and APIs. AI assistants can be used to boost your team's productivity by automating mundane tasks. They also learn from the agents they interact with. Identify themes, identify anomalies, and unlock yourself with your valuable conversations. Turn your support operation from a cost center to a revenue generator and scale revenues without increasing headcount. Decagon's Production Services are hosted by leading cloud infrastructure providers such as Amazon AWS. Amazon's Virtual Private Cloud is used to protect our network perimeter, in addition to web app firewalls and regular vulnerabilities scanning.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.

It's not enough to just look at a few examples. To get actionable insights about how to improve your models, gather feedback from end-users at large. With the GPT improvement engine, you can easily A/B test models. You can only go so far with prompts. Fine-tuning your best data will produce better results. No coding or data science required. Integration in one line of code You can experiment with ChatGPT, Claude and other language model providers without having to touch it again. If you have the right tools to customize models for your customers, you can build innovative and defensible products on top APIs. Copy AI allows you to fine tune models based on the best data. This will allow you to save money and give you a competitive edge. This technology allows for magical product experiences that delight more than 2 million users.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

Maven's generative artificial intelligence can transform your customer experience without requiring a complex setup. Answers even the most difficult questions with truthful answers. Can ingest all types of structured and unstructured data. It integrates easily into your knowledge management and ticketing system, and has advanced security and compliance standards. Forget bot frustrations, and manual decision trees. Maven is more than just a ticketing system or a chatbot. It's an integrated generative AI native system designed to transform customer support without any headaches. Our generative AI solutions provide accurate answers, personalize user interaction, and take actions across the entire support process. AI help desks, conversational chat agents, and AI help desks can empower customers to find what they are looking for, wherever they may be. AI knowledge search and copilot assistants will empower human agents to offer the best proactive support.

Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

Inline Help is the ultimate proactive solution that anticipates customer questions and answers them before they ask. By seamlessly integrating your knowledgebase with Inline Help you can unlock the power of a dynamic AI assistant in your app that generates content tailored specifically to your users needs. Our innovative 'Explain this' feature allows users to access instant, real time explanations within your application. This enables them to find answers quickly without having to leave their workflow. Interactive tooltips offer additional guidance and ensure a smooth, intuitive user experience. Our chatbot is available 24/7 to answer any questions users may have. This reduces the need for human interaction and streamlines support processes. Efficient ticket management ensures customer inquiries are dealt with promptly and effectively.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.

Lorikeet, an AI support agent, is designed to handle complex customer issues by following the workflows of human agents. Lorikeet is a unique AI chatbot that can perform tasks similar to human agents. This allows companies to scale support without adding more staff. The AI agent integrates seamlessly into existing support systems. It can access help centers, reference material, and standard operating procedure to provide accurate and context-relevant responses. It engages customers when it has enough context and defers when necessary to human agents, ensuring appropriate interactions. Lorikeet’s agent follows complex and multi-step processes. It gathers data, makes decisions, contacts internal teams when necessary, delivers human-like conversations and is highly reliable.

Aide is a customer service platform powered by AI that automates and enhances support workflows on various channels. Aide uses generative AI models to automatically classify customer inquiries, create responses, and create workflows for repetitive tasks. It offers real-time support to agents by suggesting answers, automating common questions through bots and providing relevant guidance based upon previous tickets. Aide features smart tagging for accurate categorization. It also helps agents maintain consistency through centralizing standard operating procedure in one place. It also supports chatbots that can answer questions independently and seamlessly transfer complex issues to human agent. The platform integrates seamlessly with popular helpdesk software like Zendesk or Front, ensuring a smooth deployment. Aide's automated response reduces response time, increases agent productivity, and improves the overall customer experience.

Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.

With confidence, collaborate on prompts, monitor and evaluate LLM apps. Agenta is an integrated platform that allows teams to build robust LLM applications quickly. Create a playground where your team can experiment together. Comparing different prompts, embeddings, and models in a systematic way before going into production is key. Share a link with the rest of your team to get human feedback. Agenta is compatible with all frameworks, including Langchain, Lama Index and others. Model providers (OpenAI, Cohere, Huggingface, self-hosted, etc.). You can see the costs, latency and chain of calls for your LLM app. You can create simple LLM applications directly from the UI. If you want to create customized applications, then you will need to use Python to write the code. Agenta is model-agnostic, and works with any model provider or framework. Our SDK is currently only available in Python.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Kodif, a leading AI platform for customer support, revolutionizes the customer service industry by automating ticket resolutions. It also empowers agents with intelligent tools. This platform streamlines customer support processes to enable faster and more efficient solutions while maintaining a human touch. Kodif is integrated with multiple platforms for customer service, ensuring seamless handling of inquiries through diverse channels. Its primary objective is to provide personalized support tailored to the needs of each customer. Kodif's AI Agent assists in resolving ticket through chat, SMS and social media. It provides smooth handoffs, as well as an AI copilot, to empower customer service teams. The platform includes features like tracking information, generating customized responses, executing tasks such as refunds or cancellations and connecting data for better insights and analytics.

CoSupport AI enhances your support operations by automating workflows, accelerating response times, and revolutionizing data analysis for informed decision-making. With our patented AI technology, CoSupport AI delivers solutions that are faster, more precise, cost-effective, and secure, promoting business growth and revealing valuable data insights. Our suite of CoSupport AI products is crafted to improve customer support and provide actionable data insights. CoSupport Agent is an AI assistant that generates immediate reply suggestions. CoSupport Customer is a fully autonomous AI chatbot offering highly accurate, human-like interactions. CoSupport BI serves as an AI business analyst, delivering insights, recommendations, and analytical conclusions based on your company’s data.

Ducky uses tools like Slack, Notion, & Jira, to help support agents find and respond to the right information in seconds. Ducky uses AI to search internal knowledge sources like Slack Notion Jira Google Drive Confluence Airtable Airtable Google Drive Jira Jira Jira Jira Jira Jira Jira Jira Jira Jira Jiri Jira Jira Jira Jira Jira Jira Jira Jira Jira Jirra Jira Jira Jira Jira Jira Jira Jir Ducky creates responses in your brand's voice to answer customer questions. This ensures personalized and consistent communication with every customer. Connect to any knowledge base or support platform. You have incredible support agents. Ducky helps them work faster and more efficiently. Support agents are vital to your business. Ducky automates AI to help customer support teams be at their best. Ducky helps them to find answers faster, while reducing frustration. Ducky helps your agents help customers more accurately, leaving them as happy as a duck on water.

SwiftSupport is the solution you need to enhance customer interactions using the best live chat software. SwiftSupport is designed for both websites and mobile apps. It boosts engagement through real-time assistance. Businesses can then respond to customer queries quickly. Experience seamless communication to drive customer satisfaction and accelerate your business growth.

Finally, AI can support customer service tickets better than real agents. Bring a new level of service to your retail. Tymely integrates into all your systems, and uses Generative AI for end-to-end handling of the most complex customer service queries (email and chat), including initiating refunds, exchanges, coupons, and any other actions that agents take. Tymely's experts check each AI response in real time before it is submitted. This results in better-than-human-level accuracy, while keeping the low-cost and high-speed of AI, 24x7. Our native English-speaking experts in customer service verify each AI-generated answer and add a human touch. This ensures that your customers receive the high-quality and empathetic support they desire. Surprise your customers by providing a timely service 24 hours a day. We guarantee a First Resolution Time of 20 minutes on average.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents. 1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents. 2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations. 3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard. 4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing. 5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction

With a simple, all-in-one SaaS, you can grow by becoming more effective and successful at customer relations. Let AI handle your customer interactions seamlessly. AI will deliver instant responses, giving you more time to concentrate on core tasks. Real-time data and analytics will give you a deeper understanding of your customers. Make informed decisions to increase customer engagement. Our help desk offers all features for free to assist your customer support, without any additional cost. Improve communication between your team and your customers and simplify the process. Store and collect unlimited data in order to better understand customer behavior. You can access all help desk options and features without paying any fees. Delivering the right message to your target audience at the right moment will help you connect with them effectively. Set and track campaign targets in real-time for a quick look at performance.

Manage source code context, and generate optimized prompts. Ship with ChatGPT or Claude. 16x Prompt is a tool that helps developers manage the source code context, and provides prompts for complex coding tasks in existing codebases. Enter your own API Key to use APIs such as OpenAI, Anthropic Azure OpenAI OpenRouter or 3rd-party services that are compatible with OpenAI APIs, like Ollama and OxyAPI. APIs prevent your code from leaking to OpenAI and Anthropic training data. Compare the output code of different LLMs (for example, GPT-4o & Claude 3.5 Sonnet), side-by-side, to determine which is best for your application. Create and save your best prompts to be used across different tech stacks such as Next.js Python and SQL. To get the best results, fine-tune your prompt using various optimization settings. Workspaces allow you to manage multiple repositories, projects and workspaces in one place.

Wizr.ai, a pioneer of AI-powered customer support solutions, transforms customer support through intelligent automation. Wizr.ai was founded in 2023 by Sirish Ksaraju, CEO, and Rajesh Pdinjaremadam, COO. Wizr.ai provides cutting-edge AI tools to enhance customer satisfaction, efficiency, and experience. Our core products are CX Control Room which uses customer sentiment analysis to provide proactive insights and CX Agent Assist which provides real-time assistance for agents. CX Auto Solve automates routine questions, handling up to 45% of common issues, to boost productivity. AI Studio allows businesses to create custom AI workflows tailored for their needs. Wizr.ai streamlines ticket management through automated ticket tagging, which allows for faster categorization & priority by content analysis. Our solutions are a generative AI platform for customer support that drives seamless automation, predictive insight, and stronger customer retention. This positions businesses for long-term growth!

In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.

No code, in minutes - Inject AI prompts into any website, data, or workflow. We support the most recent generative models and we are always adding new ones. GPT4, ChatGPT and GPT3 are all supported. Your PDF, website, and document can be used by AI to train it to respond. You can customize Pickaxes to embed them on your site, bring them into Google sheets or access them through our API

Our mission is to make online communication with customers quick and personalized throughout the entire customer journey. Ask Copilot to generate reports in seconds for your business. No need to learn a new data visualization tool. Forecasting sales and demand will help you stay ahead of your competition. Stay on top of data anomalies to gain insights into your customers' needs. Connect your business data to AI Copilot and use it to make data-driven decision. Our platform was born out of necessity and has evolved into a solution that helps startups and small business connect with their audience, nurture lead generation, and ultimately thrive.

In today's user centric landscape, excellent customer service is non-negotiable. It can be difficult to balance efficiency, personalization and resource management. Enter SupportRep.ai - your catalyst for redefining user support. Our AI-driven platform optimizes the customer experience, increasing satisfaction and resource allocation. Explore SupportRep.ai and its transformative features. Automated Efficiency - Discover how our chatbot automates routine inquiries and frees up your team's valuable time. AI-powered personalized engagement: Enhance customer relationships with AI-powered personalized interactions. SupportRep.ai can be integrated into your system without any technical expertise. Empowered Knowledge Base - Enhance support with a knowledgeable bot by integrating your data. SupportRep.ai is the next generation of user support. Let's explore these game-changing options that are waiting for you.

Your automated support solution that delivers exceptional service and brilliant experience at scale. You can deflect up to 60% customer requests before tickets are created. Get instant responses at a fraction the cost. Your Percept.AI agent will seamlessly transfer complicated tickets to your human team using rich conversation context summarization. This will enable your agents to solve tier two and three cases up to 10x faster. Get a comprehensive report of customers' intents using context-aware analytics to gain an advantage and prevent customer problems from happening. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.

Automatically break down prompts into tokens that can be reused. Tokens can be categorized and saved. Create and reuse templates to generate high-quality prompts. Not just one AI platform, but all of them. Create perfect prompts using our intuitive interface and AI powered suggestions. Dive deep into your prompts. Learn how to improve your prompts by understanding the key elements. Keep track of all your media prompts and variations. Automatic metadata detection, and adding notes for everything to stay with your spark. We also support video formats so you can experiment with sound and motion in your creations. We take your privacy very seriously. By default, your uploads are private until you decide to share them. Connect with other AI enthusiasts, share and get inspired by your creations. Our vibrant community offers a great place to learn, grow and collaborate.

EdgeTier empowers a new generation to achieve the impossible: dramatically improve efficiency, transform agents into superstars and make the unknown visible, with a near-magical ease. Improve customer experience by responding to changes and trends in real-time, rather than after they have occurred. Real-time alerts on important changes in customer conversations. Allow your team to focus on what they do best - engaging customers. Let AI organize, categorize and tidy up each conversation. Improve your team's effectiveness by coaching them and improving their performance with each interaction. Stop relying solely on spot checks. Get a true picture of each team member's performance in ALL of their conversations, all the time.

AI will automatically consolidate and transform all your customer feedback into actionable insights. Consolidate feedback scattered across all channels and team (sales, customer success, support). Never miss another valuable insight. Save time by automating the feedback analysis process. You can easily measure whether your latest release has caused happiness or complaints. Understanding the timeline evolution of an issue with each iteration. Identify emerging trends and customer pain points that are on the rise. Validate topics that are important to your customer segments. All feature requests are counted and tagged automatically. Advanced sentiment analysis makes them even more powerful. Your customers' feedback can help you understand how your product updates have solved a problem, or improved a particular pain point. ClientZen allows you to answer questions faster so you can concentrate on the vision.

Intryc, an AI-powered platform, automates quality assurance processes in customer support teams. Intryc allows organizations to improve support quality without increasing costs by evaluating 100% of all customer interactions in real time. The platform includes features such as intelligent sample, customizable scorecards dynamic workload distribution and tailored agent coaching. All of these are designed to streamline QA workflows and provide actionable insights. Intryc integrates seamlessly into existing knowledge bases and help desks, allowing minimal disruption and quick implementation. Intryc provides each team member with the tools they need to improve processes, drive quality and deliver exceptional customer experiences. In less than 10 minutes, you can connect your help desk with the organization knowledge base. Custom scorecards are created based on knowledge from within the organization, ensuring that evaluations are consistent and relevant.

We help customer service representatives quickly and efficiently create responses to messages. Our platform streamlines this process, allowing representatives to create responses quickly and efficiently. This saves them time. Caden will take your customer service response game to a new level. You can save time by training the program to respond in your style simply by replying to many emails. Caden's customization options let you make it your own, whether you want it to be professional or have a little personality. Caden AI, an amazing tool created exclusively for customer service/support agents, aims to revolutionize email communications. Our innovative platform combines email templates with artificial intelligence to generate intelligent replies for incoming messages if templates are not available.

Keep your service teams organized and your customers happy by knowing which support tickets need immediate attention. Y Meadows will automatically collect information from different systems, eliminating the need to have service agents jump from one system to another. Let Y Meadows handle the simple tickets, so you can concentrate on the more complex ones. Machine learning models can be trained to read and understand messages using your terminology. Y Meadows AI integrates with your internal systems and any ticketing system. Use branching logic to perform simple and complex actions across multiple systems. Automated journeys that require 100% accuracy can be supervised with human review.

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.

Scale up your sales and operations team with our AI agent. It can perform complex tasks over text, calls and voice in multiple languages with enterprise-grade safety. AI + human agents are able to work together seamlessly at 100x efficiency. Access to every call which is automatically displayed in a chat. You can also listen to the recording. Review the accuracy of AI agent responses. Create multiple agent paths by connecting checkpoints to calls, wait times and SMS. Create custom workflows powered AI agents with just a few clicks. You can customize your AI agent using our dashboard by cloning the voice, style, tone and knowledge base of your best agent. We support voice, text, and digital messages seamlessly. Stop wasting money on dozens of vendors who can deliver an AI-native stack for call centers.

Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.

Together, humans and agents can drive customer success. Create and customize autonomous AI agents that can support your employees and clients 24/7. An Agentforce Agent, a proactive autonomous application, provides specialized and always-on support for employees or customers. They are equipped with the business knowledge necessary to perform tasks in accordance with their specific role. Agentforce Service Agents communicate with customers in natural language, 24/7, across all channels. They are able to resolve cases quickly and accurately, as all answers are based on trusted data. Create your Service Agent in minutes with pre-built templates or customize quickly using low-code. Define clear security guidelines and when to seamlessly escalate the situation to human employees. Agentforce SDRs can answer questions about products, handle objects and book meetings with sales reps. They respond and act accurately, based on your business data.

Brainfish is a ambient AI support agent. Brainfish's AI agent is invisible in the background and learns how users interact with their products, providing contextual help when needed. The platform offers 1) Smart Search for instant, context aware answers, 2) Guided Actions that show users what to do next, (3) In-app product tour that appear at the perfect moment, 4) Auto-updating Knowledge Management that keeps documentation up-to-date automatically, and 5) Usefulness analytics that reveal where users are struggling. Brainfish is embedded with just a few lines in your product, and it starts learning instantly.

EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.

Minded AI, an advanced customer service platform, deploys AI agents that are trained to replicate human agents' problem-solving abilities. These agents consult help center articles and take actions to resolve issues. They achieve a resolution rate of over 70% with 99.8% accuracy. Minded AI was developed by experts who have worked at Google and Alibaba. It emphasizes accuracy and safety, incorporating features such as clarifying questions prompts, avoiding off-topic answers, and seamless transitions when needed to human agents. The platform provides enterprise-grade security, with PII masking built-in, allowing sensitive information to remain in the client's environment. It also maintains compliance with SOC 2 standards and GDPR. Minded AI’s effectiveness can be seen in client success stories. For example, a 75% resolution ratio within three months.

Scogo.ai's SIA is a customizable AI agent that does not require any code. It provides 24/7 multilingual support via voice, chat, WhatsApp and email. SIA can resolve up to 80% customer queries by processing text, voice, and image inputs. The platform provides accurate and secure responses that are aligned with your brand's tone and policies. SIA can be configured instantly without requiring a sign-up form or credit card details, making it available to businesses looking to increase customer engagement and build loyalty. The AI agent can handle a variety of customer support tasks, including product issue resolution and field service management. It can also be used for reseller support, human-agent collaborative work, product recommendations, and more. SIA is able to communicate effectively with a wide range of customers thanks to its support for more than 50 languages.