Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance and customize your sales strategy across various business sectors, products, regions, accounts, and distribution channels. Regardless of whether you operate as a small entity or a large corporate financial institution, MarketForce One empowers you to increase revenue through guided selling techniques, gain insights with immediate reporting, and elevate customer support across all interaction platforms, including telesales. Effectively manage your leads and opportunities with features for real-time lead entry, timely follow-ups, and successful closings. Acquire a comprehensive understanding of your customers by reviewing essential details such as credit limits and terms, sales turnover, and account aging. Deliver instantaneous quotes to clients and create personalized proposals directly in the field using integrated customizable calculators. Implement adjustable surveys to extract in-depth market insights, categorize your clientele, anticipate your competitors’ actions, and gather valuable information on customer preferences and requirements. By streamlining these processes, you can foster stronger relationships and drive growth in your business.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
MarketForce
Founded
2018
Country
Kenya
Website
marketforce360.com/marketforce-one.html
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
No
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
No
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes