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Description
Enhance and customize your sales strategy across various business sectors, products, regions, accounts, and distribution channels. Regardless of whether you operate as a small entity or a large corporate financial institution, MarketForce One empowers you to increase revenue through guided selling techniques, gain insights with immediate reporting, and elevate customer support across all interaction platforms, including telesales. Effectively manage your leads and opportunities with features for real-time lead entry, timely follow-ups, and successful closings. Acquire a comprehensive understanding of your customers by reviewing essential details such as credit limits and terms, sales turnover, and account aging. Deliver instantaneous quotes to clients and create personalized proposals directly in the field using integrated customizable calculators. Implement adjustable surveys to extract in-depth market insights, categorize your clientele, anticipate your competitors’ actions, and gather valuable information on customer preferences and requirements. By streamlining these processes, you can foster stronger relationships and drive growth in your business.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$675 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MarketForce
Founded
2018
Country
Kenya
Website
marketforce360.com/marketforce-one.html
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management