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features
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support

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Description

Enhance and customize your sales strategy across various business sectors, products, regions, accounts, and distribution channels. Regardless of whether you operate as a small entity or a large corporate financial institution, MarketForce One empowers you to increase revenue through guided selling techniques, gain insights with immediate reporting, and elevate customer support across all interaction platforms, including telesales. Effectively manage your leads and opportunities with features for real-time lead entry, timely follow-ups, and successful closings. Acquire a comprehensive understanding of your customers by reviewing essential details such as credit limits and terms, sales turnover, and account aging. Deliver instantaneous quotes to clients and create personalized proposals directly in the field using integrated customizable calculators. Implement adjustable surveys to extract in-depth market insights, categorize your clientele, anticipate your competitors’ actions, and gather valuable information on customer preferences and requirements. By streamlining these processes, you can foster stronger relationships and drive growth in your business.

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$675 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MarketForce

Founded

2018

Country

Kenya

Website

marketforce360.com/marketforce-one.html

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Product Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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