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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Maple is an innovative voice AI platform tailored for the restaurant industry and similar service-oriented businesses, designed to utilize advanced natural language processing and menu-specific intelligence to handle incoming calls around the clock. This system not only accurately processes orders but also manages reservations through booking, modification, and cancellation, all while intelligently upselling and accommodating multiple languages to ensure teams never miss a business opportunity due to unanswered calls or manual interventions. By integrating seamlessly with restaurants' point-of-sale systems, Maple comprehensively understands menus, addresses dietary restrictions and allergies, captures orders with precision, personalizes guest interactions, and drives higher average ticket sizes alongside improved operational efficiency. Additionally, its robust infrastructure is built for scalability and reliability, serving both single and multi-location operations, allowing restaurants to automate routine call tasks, enhance order capture, and elevate guest experiences without the need for additional staffing resources. Ultimately, Maple empowers restaurants to focus on delivering exceptional service while streamlining their operations effectively.

Description

MrCall is a sophisticated AI-based answering service that manages both mobile and landline calls, responding either instantly or after a predetermined number of rings. It operates around the clock, guaranteeing that every call is addressed, and it provides detailed transcriptions along with audio recordings of each conversation. The system can seamlessly transfer the gathered information to your CRM or other software tools while also sending out SMS and WhatsApp messages to callers with pertinent links or details. Furthermore, MrCall integrates flawlessly with Google Calendar, enabling it to present callers with available appointment slots and organize meetings accordingly. Additionally, it engages with callers by answering their inquiries using the knowledge base you supply, enhancing the overall interaction experience. The service also allows call transfers to internal company lines and can notify you through the MrCall app, email, or WhatsApp, keeping you updated on all communications, thus enhancing productivity and client engagement. Overall, MrCall not only ensures that you never miss a call but also streamlines your communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clover Yes 
Google Calendar No 
OpenTable Yes 
Shift4 Yes 
Square POS Yes 
Toast Yes 
WhatsApp No 

Integrations

Clover No 
Google Calendar Yes 
OpenTable No 
Shift4 No 
Square POS No 
Toast No 
WhatsApp Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Pricing Details

$55 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Maple

Founded

2023

Country

United States

Website

www.maple.inc/

Vendor Details

Company Name

MrCall

Founded

2021

Country

Italy

Website

www.mrcall.ai/

Alternatives

Alternatives