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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

MantraAssist offers a team driven by AI technology, aimed at aiding contemporary healthcare facilities with their daily operations. The AI receptionist is capable of responding to patient inquiries, managing appointment requests, and facilitating communication outside of standard office hours. By alleviating routine front-desk responsibilities, this platform enables staff to handle their workload with greater efficiency. Additionally, MantraAssist ensures that practices remain attentive even when their teams are occupied or out of reach. This innovative method of automating tasks in the healthcare sector empowers providers to focus more on patient care, all while ensuring seamless communication and well-organized daily functions. Ultimately, the integration of AI into healthcare operations represents a significant step towards improving service delivery and patient satisfaction.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$99/monthly/5 users
MantraAssist offers four pricing plans. Starter Health costs $99/month for 1,000 credits and up to 5 team members. Growth Health costs $249/month with 3,000 credits and 25 team members. Scale Health costs $499/month with 8,000 credits and 100 team members. Enterprise Health offers custom pricing, credits, and unlimited team members.
Free Trial Yes 
Free Version No 

Pricing Details

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MantraAssist

Founded

2025

Country

United States

Website

mantraassist.com

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

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