Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MakePlans is an easy-to-use system for event registration and appointment booking. Your customers can book quickly and easily. Customers choose a service and a time slot. You spend less time on the telephone and more time with clients. Notification screenshot The appointment is automatically added into their calendar. You have less to worry about with every step of the booking being automated. There are no double bookings and there are no misunderstandings over the phone. Reminders sketch We send reminders via SMS to your customers. Reduce no-shows Profits will increase.
MakePlans allows customers to book appointments online. It is easy to use. Customers can book appointments during normal business hours or sign up for events at specific times through the booking site. The customer will receive a confirmation email or SMS. They can add the booking to their calendar and a reminder will be sent before the booking begins.
Description
With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency.
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience.
Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
24SevenOffice
Yes
Braintree
Yes
Campaign Monitor
Yes
Cisco Webex
No
Easyflow
Yes
EpicCare EMR
No
Highrise
Yes
Mailchimp
Yes
MailerLite
Yes
Microsoft Exchange
No
Integrations
24SevenOffice
No
Braintree
No
Campaign Monitor
No
Cisco Webex
Yes
Easyflow
No
EpicCare EMR
Yes
Highrise
No
Mailchimp
No
MailerLite
No
Microsoft Exchange
Yes
Pricing Details
$9/month
Per resource per month
Free Trial
Yes
Free Version
No
Pricing Details
Upon request
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MakePlans
Founded
2010
Country
Norway
Website
makeplans.net
Vendor Details
Company Name
Qmatic
Founded
1981
Country
Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.
Website
www.qmatic.com
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
No
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
No
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Event Booking
Attendee Management
No
Confirmation/Reminders
No
Discount/Coupon Management
No
Event Calendar
No
Marketing Management
No
Online Payments
No
Online Registration
No
Social Media Promotion
No
Wait List Management
No
Website Management
No
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Meeting Room Booking System
Digital Signage
No
Internal Meetings
No
Multi-Location
No
Online Booking
No
Payment Processing
No
Third Party Booking
No
Utilization Reporting
No
Vendor Management
No
Visitor Management
No
Registration
Activity Registration
No
Attendance Management
Yes
Badge Management
No
Calendar Management
Yes
Class Registration
Yes
Contact Management
Yes
Event Registration
Yes
Form Builder
Yes
Group Registration
Yes
Marketing Management
No
Online Registration
Yes
Onsite Registration
No
Payment Processing
Yes
Refund Automation
No
Self Check-In
No
Surveys & Feedback
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
Yes
Room Booking Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Event Check In
Attendee Segmentation
No
Badge Printing
No
Data Import / Export
No
Data Synchronization
No
Guest List Management
No
Guest List Search
No
Lead Capture
No
Multi-Event
No
QR Codes
Yes
Reporting/Analytics
No
Ticketing
Yes
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
No
Historical Reporting
Yes
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
Yes
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
Yes
SMS Messaging
Yes
Queue Management
Appointment Scheduling
Yes
Calendar
Yes
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
No
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
Registration
Activity Registration
No
Attendance Management
No
Badge Management
No
Calendar Management
No
Class Registration
No
Contact Management
No
Event Registration
No
Form Builder
No
Group Registration
No
Marketing Management
No
Online Registration
No
Onsite Registration
No
Payment Processing
No
Refund Automation
No
Self Check-In
No
Surveys & Feedback
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
No
Document Management
No
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
No
Watch List
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No