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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mailroom is a comprehensive system for tracking incoming parcels and managing Proof of Delivery (POD), utilizing both PC-based software and handheld data capture devices to facilitate the monitoring of mail and packages as they move from the mailroom to the intended recipients within your organization. This secure on-premise software solution operates entirely behind your organization's firewalls, ensuring that sensitive information remains protected. Upon arrival at the mailroom, each incoming item—whether it be letters, parcels, or packages—is assigned a barcode, or alternatively, the external courier's barcode can be utilized for greater efficiency. These items are subsequently registered in the internal mail tracking system via a barcode scanner linked to the PC software, allowing for meticulous documentation of various details such as package contents, reference numbers, courier information, weight, and item type, including classifications like large letters or boxes. Additionally, the system offers the option to automatically send an email notification to recipients, informing them that a mail item has been successfully received on their behalf, enhancing communication and streamlining the process. This innovative approach not only improves tracking accuracy but also elevates the overall efficiency of mail handling within the organization.

Description

Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$299 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TSC Business Solutions

Founded

2008

Country

United Kingdom

Website

www.tscbs.co.uk

Vendor Details

Company Name

Excercio

Founded

2000

Country

United States

Website

paklog.excercio.com

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management Yes 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer Yes 
Intelligent Mail Support Yes 
Job Management Yes 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

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