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Description
Mailroom is a comprehensive system for tracking incoming parcels and managing Proof of Delivery (POD), utilizing both PC-based software and handheld data capture devices to facilitate the monitoring of mail and packages as they move from the mailroom to the intended recipients within your organization. This secure on-premise software solution operates entirely behind your organization's firewalls, ensuring that sensitive information remains protected. Upon arrival at the mailroom, each incoming item—whether it be letters, parcels, or packages—is assigned a barcode, or alternatively, the external courier's barcode can be utilized for greater efficiency. These items are subsequently registered in the internal mail tracking system via a barcode scanner linked to the PC software, allowing for meticulous documentation of various details such as package contents, reference numbers, courier information, weight, and item type, including classifications like large letters or boxes. Additionally, the system offers the option to automatically send an email notification to recipients, informing them that a mail item has been successfully received on their behalf, enhancing communication and streamlining the process. This innovative approach not only improves tracking accuracy but also elevates the overall efficiency of mail handling within the organization.
Description
Establish your own delivery or package statuses to keep customers informed about their shipment's journey, going beyond the standard statuses of received, delivered, and returned. Create tailored data fields for both Recipients and Package records to enhance reporting capabilities and improve overall manageability of the delivery process. Every action related to the package's delivery is meticulously tracked and recorded, providing complete accountability for the package history. Identify various user roles within the system to facilitate package management and minimize the likelihood of errors. Implement custom notification messages to ensure that customers receive timely updates at every phase of the delivery process, complete with comprehensive delivery information. Additionally, send email updates to all recipients for urgent notifications or routine communications, with automated reminder emails included for convenience. To further enhance service, capture digital signatures from recipients using compatible signature devices or through mobile gadgets like tablets and smartphones, thereby streamlining the delivery confirmation process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TSC Business Solutions
Founded
2008
Country
United Kingdom
Website
www.tscbs.co.uk
Vendor Details
Company Name
Excercio
Founded
2000
Country
United States
Website
paklog.excercio.com
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Product Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture