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Description
Highlight your customer information with Magaya CRM, an integrated solution that works seamlessly with Magaya Supply Chain. This logistics CRM is designed to save time by reducing redundancies while promoting teamwork between sales and operations, enhancing visibility, refining processes, and incorporating essential business intelligence. Tailored specifically for the distinct customer and sales management demands of freight forwarders, Magaya CRM enables sales teams to operate more effectively, boosts their sales potential, and offers sales management insight into the performance of the sales force, while providing operational leaders with a clear perspective on pipeline health. Within a single platform, you can oversee leads, contacts, accounts, and associated quotes and customer interactions, breaking down silos and encouraging strong collaboration and communication among teams. Additionally, the marketing campaign management feature allows you to expand your business reach and effectiveness. This comprehensive approach ensures that all aspects of customer relationship management are optimized for success.
Description
Efficient customer support, swift customs processing, and comprehensive supply chain oversight depend on a continuous flow of information. SmartLink serves as a B2B platform that connects logistics service providers, clients, and associates through an intelligent tracking and reporting system, ensuring real-time transparency throughout the logistics value chain. Its vital contribution to optimizing supply chain management extends from freight forwarders and NVOCCs to their partners. The platform facilitates the exchange of electronic data and documentation between shippers and carriers, which enhances the documentation process while catering to the demands of freight operations, such as global customs clearance, cargo tracking, and transport management. By automating customs filing and refining declaration procedures, it fosters data transparency and reduces redundant entries. Additionally, SmartLink offers various interface and communication options to enhance document exchange, thereby promoting better collaboration and adaptable access for its users. This comprehensive approach ultimately leads to a more efficient logistics process that benefits all parties involved.
API Access
Has API
API Access
Has API
Integrations
Central Sales Assistant
Expedock
Hedge3 Turnkey Wallet
Magaya Supply Chain
Okargo
Integrations
Central Sales Assistant
Expedock
Hedge3 Turnkey Wallet
Magaya Supply Chain
Okargo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Magaya
Founded
2001
Country
United States
Website
www.magaya.com/magaya-crm/
Vendor Details
Company Name
CyberLogitec
Founded
2000
Country
Singapore
Website
www.cyberlogitec.com/solutions/logistics/smartlink/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management