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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MacInPro provides a streamlined approach to generating invoices and timesheets; simply select the relevant tasks or projects, and the required document is ready for you. With support available within minutes, MacInPro ensures that assistance is always at hand. Its ticketing feature gathers data from various sources and presents it on one easy-to-read page, eliminating the need to manage multiple emails, calls, and chat logs—now all essential work information is consolidated in one robust platform. In addition, MacInPro is equipped with a comprehensive task management system that allows users to create tasks, delegate them to team members, group them into projects, and track the time allocated to each task. This data is effortlessly exportable as a timesheet. Moreover, MacInPro enables the creation of a repository of reusable content and automates the resolution of frequently encountered user issues. Feedback from users regarding their interactions with your team can also be solicited, allowing you to leverage this information to enhance the overall customer experience. By utilizing MacInPro, teams can work more efficiently and effectively, ultimately leading to improved productivity and satisfaction.

Description

UnitLook consolidates ticket management, project oversight, capacity forecasting, time tracking, and team availability into a unified platform designed for project-oriented companies and service teams that require transparent insights into their workflows, workloads, delivery processes, and profitability metrics. By integrating various functions instead of relying on disparate tools and spreadsheets, UnitLook allows teams to seamlessly connect tasks, schedules, resource allocation, timesheet entries, and client interactions in a single interface, providing a comprehensive overview of projects, personnel, timelines, and financial outcomes without the hassles of fragmented systems or labor-intensive reporting methods. This innovative solution enhances efficiency and promotes collaboration across teams. Key features include: - Tracking of tickets and tasks for incoming client inquiries as well as essential project activities - Gantt-style planning tools for creating visual timelines and roadmaps - Visibility into workloads and capacities to manage availability and avoid employee overload - Time tracking with direct logging of timesheets linked to specific projects and clients - Access to a client portal with Service Level Agreement (SLA) monitoring - Comprehensive reporting capabilities for both project management and financial evaluation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9.25 per month
Free Trial
Free Version

Pricing Details

€129/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Macinpro

Website

macinpro.com

Vendor Details

Company Name

UnitPick

Founded

2021

Country

Croatia

Website

unitlook.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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Alternatives

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