Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
Description
Ratiba is a specialized software designed for safari operators, tour agencies, and destination management companies (DMCs) that streamlines the creation of proposals and itineraries. By consolidating the functions of Word documents, Excel spreadsheets, and static PDF quotes into a single web application, it enables teams to craft detailed day-by-day itineraries that are automatically priced and can be shared with clients for interactive feedback and approval, all without requiring any login on their part.
Among its key offerings are a visual itinerary builder featuring reusable templates and AI-assisted planning, a comprehensive content library for lodges, activities, and parks, and an automatic cost-plus pricing engine that incorporates rate cards, meal plans, seasonal pricing, and various park fees. Additionally, it provides branded, mobile-friendly proposals that support client comments, PDF exports, and multiple languages, as well as a customer relationship management (CRM) system and collaborative workspaces for multiple users with a straightforward flat-rate pricing model.
This modern solution serves as a compelling alternative to platforms like Tourwriter, Tourplan, Travefy, Wetu, and Safari Portal, catering to teams that aspire to create itineraries more quickly and develop high-quality proposals that effectively convert leads into bookings. Furthermore, Ratiba's intuitive interface and robust functionalities empower businesses to enhance their operational efficiency and client engagement significantly.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Integrations
Facebook Messenger
Google Maps
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Vendor Details
Company Name
Ratiba
Founded
2025
Country
Tanzania
Website
www.ratiba.io
Product Features
Product Features
Travel Management
Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning