Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
Description
An iOS application designed for registering clients and visitors on iPads facilitates the sign-in process for guests by allowing them to input their contact details, which subsequently triggers a notification sent via text or email to their designated host. Upon arrival, a welcoming message is presented on a TV screen nearby, and a name badge is printed for the guest to wear during their visit. All information regarding guest contacts and their activities is securely stored on the device used for sign-in, with options to transmit the data in real-time to a server or export it to a file as needed. The system also includes features such as displaying a personalized welcome message, capturing photographs of guests for records, and sending notifications about guest arrivals through email or text. Additionally, it supports data import and export functions to databases or files and even integrates social media alerts for enhanced communication. Abtech Systems understands that the initial interaction between the public and your staff occurs at the Lobby or Registration Booth, emphasizing that effective Visitor Management requires a careful blend of Security measures, Access Control Systems, the finesse of a VIP Concierge, diplomacy, and the expertise of an Event Host to create a seamless experience for all involved. By utilizing this app, organizations can significantly streamline their visitor management process while ensuring a warm and professional reception for their guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Google Maps
Yes
Microsoft Outlook
Yes
OpenTable
Yes
Opera
Yes
Skype
Yes
Ticketmaster
Yes
Yelp
Yes
Integrations
Facebook Messenger
No
Google Maps
No
Microsoft Outlook
No
OpenTable
No
Opera
No
Skype
No
Ticketmaster
No
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Vendor Details
Company Name
Abtech Systems
Founded
2016
Country
United States
Website
www.abtechsystems.com/queuesign/
Product Features
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
No
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No