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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.

Description

An iOS application designed for registering clients and visitors on iPads facilitates the sign-in process for guests by allowing them to input their contact details, which subsequently triggers a notification sent via text or email to their designated host. Upon arrival, a welcoming message is presented on a TV screen nearby, and a name badge is printed for the guest to wear during their visit. All information regarding guest contacts and their activities is securely stored on the device used for sign-in, with options to transmit the data in real-time to a server or export it to a file as needed. The system also includes features such as displaying a personalized welcome message, capturing photographs of guests for records, and sending notifications about guest arrivals through email or text. Additionally, it supports data import and export functions to databases or files and even integrates social media alerts for enhanced communication. Abtech Systems understands that the initial interaction between the public and your staff occurs at the Lobby or Registration Booth, emphasizing that effective Visitor Management requires a careful blend of Security measures, Access Control Systems, the finesse of a VIP Concierge, diplomacy, and the expertise of an Event Host to create a seamless experience for all involved. By utilizing this app, organizations can significantly streamline their visitor management process while ensuring a warm and professional reception for their guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger Yes 
Google Maps Yes 
Microsoft Outlook Yes 
OpenTable Yes 
Opera Yes 
Skype Yes 
Ticketmaster Yes 
Yelp Yes 

Integrations

Facebook Messenger No 
Google Maps No 
Microsoft Outlook No 
OpenTable No 
Opera No 
Skype No 
Ticketmaster No 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MS Shift

Founded

2005

Country

United States

Website

ms-concierge.com

Vendor Details

Company Name

Abtech Systems

Founded

2016

Country

United States

Website

www.abtechsystems.com/queuesign/

Product Features

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration No 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

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