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Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
Description
PRSONAS-Wayfinding™ services will provide your guests with extensive indoor wayfinding along with any number of other concierge-type services making them feel welcome with concise and clear communication in almost any language. PRSONAS-Wayfinding™ services is built with a personality that best reflects the image you want your guests to experience. Ensure that all your guests receive the highest quality customer service possible without losing the human touch. Low-touch speech engagement reduces the risk of spreading germs and viruses between customers and employees. Do you need directions? They can be downloaded to your mobile device. Your visitors will be impressed by your innovative and efficient technology. However, you can still provide a human experience. Information about local attractions, events, and other unique experiences is available to your guests. Security is a top priority. All information and maps are encrypted and secured through the Microsoft Azure Cloud.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Google Maps
Microsoft Azure
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Integrations
Facebook Messenger
Google Maps
Microsoft Azure
Microsoft Outlook
OpenTable
Opera
Skype
Ticketmaster
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Vendor Details
Company Name
PRSONAS by nuMedia Innovations
Founded
1999
Country
United States
Website
www.prsonas.com/prsonas-wayfinding
