Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
Description
GIA provides a range of services including guest internet access, interactive IPTV, and comprehensive TV solutions through COAX and headend systems. Their offerings also encompass devices like Chromecasts and soundbars, as well as B-GUEST for streamlined guest communication automation. The super mobile hotel and group app enhances the guest experience, while digital signage keeps information accessible. Voice services are available through both IP and analog systems. The HUB features a dashboard that integrates various cloud feeds, delivering content such as TV channels and movies. All products are designed as standalone units with open APIs, enabling effortless integration across various sectors, including hotels, healthcare, and maritime industries, thereby extending hospitality solutions to other markets. The Nonius Hotel Group App, GuestU, provides guests with an exceptional experience, featuring a chat function for concierge services, room service requests, restaurant bookings, spa appointments, and excursion planning, along with a city guide highlighting local attractions and navigating routes. Additionally, the app supports mobile key functionality, integrating seamlessly with leading door lock and room control manufacturers, empowering guests to utilize hotel services directly from their personal devices. Ultimately, the GuestU app not only enriches the stay of guests but also positions hotels as tech-savvy and considerate of modern hospitality needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Google Maps
Yes
Microsoft Outlook
Yes
OpenTable
Yes
Opera
Yes
Skype
Yes
Ticketmaster
Yes
Yelp
Yes
Integrations
Facebook Messenger
No
Google Maps
No
Microsoft Outlook
No
OpenTable
No
Opera
No
Skype
No
Ticketmaster
No
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Vendor Details
Company Name
Nonius
Founded
2005
Country
Portugal
Website
noniussolutions.com
Product Features
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
No
Text-to-Win
No