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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our data collection platform is perfectly suited for various survey methods, including online surveys, CAPI, CATI, and traditional paper surveys. We prioritize user-friendly software that eliminates the need for complex scripting, thereby minimizing errors and enhancing user productivity. Our comprehensive suite of integrated tools addresses most market research analysis and reporting needs, featuring capabilities such as cross-tabulations, charting, both online and offline reporting, and dynamic online dashboards. Essentially, our software caters to everyone from data processing professionals to occasional users. With the growing significance of data reporting and delivery in the market research sector, the automation of reports and the provision of data through interactive dashboards are increasingly standard practices. Thus, we concentrate on providing data precisely when our clients require it. Although we do not function as a full-service market research agency, we are dedicated to assisting you in obtaining valuable customer feedback efficiently. In today's data-driven environment, we ensure that our tools are adaptable to meet evolving client needs and expectations.

Description

SmartInterview is an online platform that specializes in survey creation and market research, enabling users to design questionnaires, gather responses, and interpret results efficiently. It allows for the construction of surveys featuring various question types such as multiple choice, rating scales, NPS, matrix, and open-ended responses, incorporating advanced elements like logic, branching, quotas, and screening criteria. With the assistance of AI, users can generate questionnaires tailored to specific research objectives, while capturing open-ended feedback through text or voice inputs, complemented by AI-generated follow-up prompts. The platform offers dynamic visualization tools including live charts, filters, cross-tabulation analyses, satisfaction metrics, and AI-driven thematic insights paired with respondent quotes. Teams have the capability to export their findings into formats like Excel or CSV and can also share interactive dashboards with stakeholders. Additionally, SmartInterview accommodates multilingual surveys, making it an ideal choice for brand managers, marketing teams, insights professionals, research organizations, startups, and nonprofits engaged in studies related to customers, employees, or market trends. This versatility ensures that the platform can adapt to a wide array of research needs across diverse sectors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

CHF 45/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MRDC Software

Country

United Kingdom

Website

www.mrdcsoftware.com

Vendor Details

Company Name

Pulse Partners Sàrl (SmartInterview)

Founded

2024

Country

Switzerland

Website

smartinterview.ai

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis Yes 
Survey Management No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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