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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

Description

Oscar Chat serves as a comprehensive conversational platform designed for websites, featuring AI chatbots, live chat capabilities, a popup creation tool, and intelligent forms. Tailored specifically for Shopify and e-commerce lead generation, it offers support for more than 50 languages and seamlessly integrates with platforms such as Shopify, Salesforce, Zoho, and Klaviyo. The pricing structure includes a Basic plan at €39 per month for 3,000 AI messages, a Pro plan at €55 per month for 5,000 AI messages, a complimentary Lite option, and an additional charge of €2.40 for every 1,000 AI messages exceeding the plan limits. This flexibility makes it ideal for businesses of various sizes looking to enhance their customer interaction strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
Klaviyo No 
PrestaShop Yes 
Salesforce No 
Telegram Yes 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 
Zoho CRM No 

Integrations

Shopify Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
Klaviyo Yes 
PrestaShop No 
Salesforce Yes 
Telegram No 
WhatsApp No 
WooCommerce No 
WordPress No 
Zoho CRM Yes 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

$39/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Vendor Details

Company Name

Rush Sender B.V.

Country

Netherlands

Website

www.oscarchat.ai

Product Features

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

No Alternatives

Alternatives

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