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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MCCi offers an interconnected suite of GovTech solutions designed to liberate organizations from the burdensome manual and repetitive tasks prevalent in document management, permitting and licensing, records requests, case management, and other critical functions. Its suite of business process automation tools integrates Laserfiche enterprise content management with AI, electronic signatures, intelligent document processing, robotic process automation, forms, workflows, records management, and system integrations, all aimed at centralizing information and minimizing busywork. Teams can effectively eliminate the need for filing cabinets, shared drives, paper forms, follow-up calls, and outdated systems by transitioning to searchable digital repositories and streamlined automated processes that ensure documents remain secure, well-organized, and compliant throughout their entire lifecycle. The platform is particularly adept at handling public records requests, featuring tailored workflows for FOIA, elections, building records, subpoenas, interagency requests, liens, and medical billing. By embracing these innovations, organizations can enhance efficiency and focus on more strategic initiatives.

Description

GovQA's software for managing Public Records Requests is the leading choice for state and local government entities, outpacing all competitors in handling Freedom of Information Act (FOIA) requests. Our innovative, patent-pending features, such as in-line deflection that presents detailed information prior to request submission, effective duplicate request identification, and a structured tiered processing system, significantly minimize repetitive tasks, reduce the risk of errors, and facilitate seamless collaboration among involved parties. If you're facing challenges related to public records, we offer a robust solution! The GovQA platform integrates our extensive expertise, rules engine, workflow capabilities, and payment systems to deliver a holistic Public Records Software Management System tailored to the unique requirements of every department. With our groundbreaking deflection tools, essential information is readily accessible before any formal request is made, streamlining the entire process. By choosing GovQA, organizations can enhance efficiency and transparency in their public records management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Laserfiche Yes 

Integrations

Laserfiche No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MCCi

Country

United States

Website

mccinnovations.com

Vendor Details

Company Name

WebQA

Founded

2000

Country

United States

Website

www.webqa.net

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving No 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Enterprise Content Management (ECM)

Archiving & Retention No 
Collaboration Tools No 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management No 
Electronic Signature No 
Information Governance No 
Mobile Access No 
Search No 
Version Control No 
Workflow Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Libria Reviews

Libria

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