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Description
MCCi offers an interconnected suite of GovTech solutions designed to liberate organizations from the burdensome manual and repetitive tasks prevalent in document management, permitting and licensing, records requests, case management, and other critical functions. Its suite of business process automation tools integrates Laserfiche enterprise content management with AI, electronic signatures, intelligent document processing, robotic process automation, forms, workflows, records management, and system integrations, all aimed at centralizing information and minimizing busywork. Teams can effectively eliminate the need for filing cabinets, shared drives, paper forms, follow-up calls, and outdated systems by transitioning to searchable digital repositories and streamlined automated processes that ensure documents remain secure, well-organized, and compliant throughout their entire lifecycle. The platform is particularly adept at handling public records requests, featuring tailored workflows for FOIA, elections, building records, subpoenas, interagency requests, liens, and medical billing. By embracing these innovations, organizations can enhance efficiency and focus on more strategic initiatives.
Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
API Access
Has API
API Access
Has API
Integrations
Laserfiche
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MCCi
Country
United States
Website
mccinnovations.com
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
