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features
design
support

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Write a Review

Description

Make informed business choices with our exclusive market insight. Our Consumer Reviews Analytics tool empowers companies to thrive by centering their operations around the needs and preferences of consumers. With the strength of A.I., we offer invaluable business insights. Our distinctive Artificial Intelligence system continuously monitors e-commerce platforms worldwide, analyzing millions of spontaneous consumer reviews to convert them into actionable and trustworthy insights that fuel effective consumer-focused business strategies. The insights we provide are not only actionable but also have a significant impact on your business. Each SKU is meticulously evaluated and compared to ensure precision. You can access immediate insights without the hassle of complex data mining, all while relying on a rigorously structured data approach. Our A.I. comprehends every language, enabling you to swiftly identify emerging market trends. Additionally, we offer solutions that cater to various budgetary needs, ensuring affordability for every business. This comprehensive approach makes it easier for companies to adapt and thrive in an ever-changing marketplace.

Description

Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice No 
CustomerGauge No 
Facebook No 
Gmail No 
Instagram No 
Usabilla No 
X (Twitter) No 
Y42 Yes 
Zendesk No 

Integrations

Bazaarvoice Yes 
CustomerGauge Yes 
Facebook Yes 
Gmail Yes 
Instagram Yes 
Usabilla Yes 
X (Twitter) Yes 
Y42 No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30K per year
Contact us to learn more on our website
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MASSIVE DATA HEIGHTS

Country

United States

Website

www.massivedh.com

Vendor Details

Company Name

Wonderflow

Founded

2015

Country

Global

Website

www.wonderflow.ai/

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives

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