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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our live receptionists are bright, approachable, and always ready to assist you whenever you need our services. Callers appreciate speaking with a real person who delivers a personal touch that sets your business apart. We ensure that every call is answered promptly, 24/7/365, to enhance your customers' experience. At MAP Communications, we offer an array of customizable plans, allowing you to select the ideal virtual receptionist service tailored to your needs. As competition grows in your industry, it becomes essential to keep your customers satisfied and seize new business opportunities while maintaining a professional image. This is precisely where our dedicated team of MAP Communications live virtual phone receptionists steps in to simplify your workload and contribute to your organization's success. Our mission is to elevate your customer service, create a professional brand identity for your phone interactions, and help boost your sales leads, ultimately fostering long-term relationships with your clientele.

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calendly
Google Calendar
Setmore
Agile CRM
AppFolio Investment Management
Clio
Freshsales
HubSpot CRM
Insightly
Magento
Mindbody
NetHunt CRM
Salesforce
Schedulicity
Shopify
Squarespace
Sugar Connect
Wix
Yardi Breeze
Zoho CRM

Integrations

Calendly
Google Calendar
Setmore
Agile CRM
AppFolio Investment Management
Clio
Freshsales
HubSpot CRM
Insightly
Magento
Mindbody
NetHunt CRM
Salesforce
Schedulicity
Shopify
Squarespace
Sugar Connect
Wix
Yardi Breeze
Zoho CRM

Pricing Details

$43 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MAP Communications

Founded

1991

Country

United States

Website

www.mapcommunications.com/services/virtual-receptionist-services/

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

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