Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lynq by Agent IQ is an innovative relationship banking platform driven by AI that empowers financial institutions to enhance customer connections beyond traditional branch interactions. This platform merges immediate AI self-service capabilities with straightforward access to a personal banker, ensuring that clients receive quick responses and personalized assistance seamlessly. Among its many features are asynchronous messaging, video calls, voice communication, co-browsing options, and secure file sharing. The AI also aids employees by providing suggested responses, auto-tagging conversations, translating messages, and summarizing discussions for efficiency. Teams can effectively manage outreach efforts through role-based routing, organized queues, SMS notifications, push alerts, and proactive updates. Leadership is equipped with analytical tools that monitor discussion topics, assess sentiment, and track resolution times. Lynq offers seamless integration with digital banking systems and customer relationship management (CRM) platforms via APIs and webhooks. Security measures include compliance with SOC 2 standards, single-tenant hosting within the US, and robust encryption for data both in transit and at rest. Additionally, financial institutions can customize user experiences tailored to specific customer segments, branches, and business lines, ensuring a more personalized banking experience. This comprehensive approach not only strengthens relationships but also drives growth in the competitive banking landscape.
Description
Narmi revolutionizes financial institutions and enhances the experience for their clients through innovative, digital-first solutions that go beyond mere essentials. By equipping your customers and members with outstanding tools, Narmi enables them to take charge of their financial journeys effectively. The platform is designed for maximum usability, featuring user-friendly tools accessible at all times. It also includes third-party integrations that provide users with valuable context, strengthening their connection to your institution. With Narmi, your business portfolio can expand as it allows teams to focus less on banking tasks and more on managing their operations efficiently. The platform offers granular permissions, effortless money transfers, and more, making digital banking for businesses a straightforward experience. Additionally, users can open accounts digitally in just 2.5 minutes anywhere and anytime, thanks to intelligent automated decision-making and adaptable institutional controls, ensuring a seamless banking experience. Ultimately, Narmi is committed to enhancing the digital banking landscape for both institutions and their clients alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SavvyMoney
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agent IQ
Founded
2015
Country
United States
Website
www.agentiq.com
Vendor Details
Company Name
Narmi
Country
United States
Website
www.narmitech.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Mobile Banking
Bill Payment
No
Biometric
Yes
Cash Management
No
Chat / Messaging
No
Cross Selling Functionality
No
Digital Wallet
No
P2P Payments
No
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
Yes
Voice Banking
No
Online Banking
Brokerage
No
Cash Management
No
Chat / Messaging
Yes
Credit Card Management
No
Electronic Statements
No
Fraud Detection
No
Loan Management
No
Marketing Automation
No
Retail Banking
Yes
Single Sign On
No
Transaction Monitoring
No